Walk-in | Mega Walk-In Drive For Fresher Voice Process

AGS Health; Chennai District; On-site; INR 201,000 - 312,000; Full time

Benefits offered by this job

Saturday Sunday fixed Week Offs.

PF ESI Gratuity

Health insurance.

Performance bonus

Competitive remuneration

Free cab transport

Job summary

AGS Health invites fresh graduates to join as Trainee Process Associate AR Caller in our International Voice Process at Chennai OMR. You will handle accounts receivable calls, analyze issues, and work with billing tools to drive timely payments and accurate submissions.

The role follows a US shift from 5:30 PM to 2:30 AM with two-way transport provided. Direct walk-in interviews are conducted, and eligibility excludes certain diplomas and tech degrees.

Qualifications

• Graduate fresher from 2021–2026 batch.
• Diploma, B.E./B.Tech/ME/M.Tech are not eligible.

Responsibilities

• To address AR through analysis and calls using available resources.
• Utilize all tools to resolve payments, submissions, appeals, or adjustments.
• Report trends in denials, submission errors, credentialing issues, and roadblocks to the reporting manager.
• Meet established SLAs for production and quality.
• Update call outcomes and analysis in the billing system.
• Stay updated with changes in policies and procedures.
• Improve performance based on feedback from leadership and quality teams.

Education

Graduate fresher (BBA/BA/B.Com/BCA/B.Sc)

Job description

S

Dear Candidates,

Greetings from AGS Health!

Job Title: Trainee Process Associate AR Caller

Process: International Voice Process

Mention HR Sanoj on top of your resume

Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc, Passed out year - 2021 - 2026

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

Interview Process- Only direct walk-in interview

Rounds of Interview:

• 1. HR Interview
• 2. Online Assessment - Grammar & Aptitude
• 3. Versant Test - Language Assessment
• 4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM (US Shift).

Transport: Two-way transport is available within the defined boundaries.

Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: Chennai OMR

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking