Walk-in | Ienergizer Gurgaon is hiring For Blended Process 5 days Work - 35K CTC

Ienergizer; Gurugram District; On-site; INR 355,000 - 426,000; Full time

Benefits offered by this job

Incentives

Performance bonuses

Training Provided

Friendly Work Environment

Career Growth Opportunities

Job summary

Ienergizer invites applications for a Customer Support Executive (Blended Process) in Gurugram. Location is Plot No:- 512-513, Udyog Vihar III, Sector 19, Gurugram, Haryana 122016. The role offers 35,000 CTC per month with 5 days of work per week.

Open to freshers and experienced candidates from undergraduate to postgraduate levels. Responsibilities include handling Voice and Non-Voice interactions, resolving queries within TAT, and documenting interactions in the system while upholding policy

Qualifications

• Excellent English communication abilities.
• Fast and accurate typing with good computer literacy.
• Strong interpersonal skills for customer interaction.

Responsibilities

• Handle customer interactions through voice and non-voice channels (calls, chats & emails).
• Resolve customer queries and provide solutions within TAT.
• Maintain high levels of customer satisfaction and professionalism.
• Accurately document customer interactions in the system.
• Follow company policies, process guidelines, and quality standards.

Skills

Communication skills

Typing speed

Interpersonal skills

Education

Undergraduate / Graduate / Post Graduate

Job description

Job Description Customer Support Executive (Blended Process)

Position: Customer Support Executive Blended Process
Industry: BPO / Customer Service
Location:Plot No:- 512-513, Udyog Vihar III, Sector 19, Gurugram, Haryana 122016
Salary: 35,000 CTC, 5 days work in a week
Experience: Freshers & Experienced Candidates Both Can Apply
Qualification: Undergraduate / Graduate / Post Graduate

Poistions:- 1000

Job Responsibilities

• Handle customer interactions through Voice and Non-Voice channels (Calls, Chats & Emails).
• Resolve customer queries and provide appropriate solutions within TAT.
• Maintain high levels of customer satisfaction and professionalism.
• Accurately document customer interactions in the system.
• Follow company policies, process guidelines, and quality standards.

Eligibility Criteria

• Excellent Communication Skills in English.
• Good typing and interpersonal skills.
• Comfortable working in a Blended Process environment.
• Flexible to work in 247 rotational shifts.
• Willing to work 5 days a week with rotational week offs.
• Only experienced candidates with minimum 2 years of Work Exp are required.

Salary & Benefits

• 35000 CTC per month
• Incentives & Performance Bonuses
• Career Growth Opportunities
• Training Provided
• Friendly Work Environment

Shift Details

• 247 Rotational Shifts
• 5 Days Working
• Rotational Week Offs