JOB DESCRIPTION
Position: Housekeeping Supervisor
Hotel: Atithi House
Location: Greater Noida, Uttar Pradesh
Department: Housekeeping
Experience: Minimum 5 Years MandatoryQualification: Graduation – Mandatory
Job Summary
Atithi House, Greater Noida is looking for an experienced and responsible Housekeeping Supervisor to supervise daily housekeeping operations and ensure high standards of cleanliness, hygiene, presentation, and guest satisfaction throughout the property.
The ideal candidate should have minimum 5 years of relevant hotel/hospitality housekeeping experience and strong team-handling and supervisory skills.
Key Responsibilities
- Supervise and manage daily housekeeping operations.
- Allocate rooms and duties to housekeeping staff and monitor their performance.
- Ensure all guest rooms, washrooms, public areas, corridors, and other hotel areas are properly cleaned and maintained.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and hotel standards.
- Ensure timely room cleaning and room readiness for check-in.
- Monitor housekeeping staff attendance, grooming, discipline, and productivity.
- Train and guide housekeeping staff on cleaning procedures, hygiene, safety, and hotel standards.
- Maintain proper housekeeping checklists and daily records.
- Monitor linen, uniforms, cleaning materials, amenities, and housekeeping inventory.
- Coordinate with the Front Office regarding room status, check-ins, check-outs, and room requirements.
- Report maintenance issues, damages, missing items, and other concerns to the concerned department.
- Ensure proper handling and storage of cleaning chemicals and equipment.
- Handle guest housekeeping requests and complaints professionally and ensure timely resolution.
- Monitor Lost & Found procedures and maintain proper records.
- Ensure compliance with hotel hygiene, safety, and housekeeping SOPs.
- Prepare daily housekeeping reports and submit them to the concerned management.
- Supervise and motivate the housekeeping team to maintain consistent service standards.
Required Skills
- Strong housekeeping and hotel operations knowledge.
- Excellent team supervision and staff-handling skills.
- Good knowledge of hotel cleaning procedures and housekeeping SOPs.
- Good communication and coordination skills.
- Ability to manage housekeeping operations independently.
- Strong attention to cleanliness, hygiene, and detail.
- Ability to handle guest complaints and operational issues professionally.
- Basic knowledge of housekeeping inventory and linen management.
- Basic computer knowledge preferred.
Eligibility Criteria
- Graduation is mandatory.
- Minimum 5 years of relevant experience in hotel housekeeping is mandatory.
- Candidates with experience in hotels, resorts, or similar hospitality properties will be preferred.
- Candidates residing in or near Greater Noida will be preferred.
- Candidate should be willing to work in shifts as per hotel operational requirements.
Preferred Candidate Profile
The ideal candidate should be:
- Experienced in supervising a hotel housekeeping team.
- Disciplined, responsible, and well-groomed.
- Guest-oriented and service-focused.
- Capable of handling pressure and managing multiple tasks.
- Strong in staff coordination and daily operational planning.
- Familiar with professional hotel housekeeping standards.
Location Preference
Preference will be given to candidates who are currently residing in Greater Noida or nearby areas, as the position requires regular and reliable attendance at Atithi House.
Position Details
Position: Housekeeping Supervisor
Experience: 5+ Years (Mandatory)
Qualification: Graduate (Mandatory)
Location: Atithi House, Greater Noida
Industry: Hotel / Hospitality
Perks and benefits