Walk-in | Authcreate - US healthcare

R1 RCM, Inc.; Dadri, Gurugram District; Vor Ort; INR 201.000 - 357.000; Vollzeit

Benefits dieser Stelle

5 days working

Transport & meals provided

Mediclaim insurance for employee & dep

Zusammenfassung

R1 RCM India is looking for a customer care professional to interact with US health insurance companies, read clinical documentation, and enter payer data. The role requires strong communication skills and willingness to work in a 24x7 environment with night shifts.

The candidate should have a graduation degree, proficiency in MS Word/Excel/PowerPoint, and a track record of performance. Training will be provided to align with SOPs and KPI targets.

Qualifikationen

• Graduate in any discipline from a recognized educational institute.
• Good analytical skills and proficiency with MS Word, Excel and PowerPoint.
• Good communication Skills (both written & verbal).
• Excellent verbal and written communication skills effectively communicate with internal and external customers.
• Must have proven track record of performance in previous assignment.
• Maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to complete within parameters of instructions / SOP.

Aufgaben

• Interact with the US health insurance companies (Insurance Customer Care/Nurses/UM Team).
• Quality of Notation, Ability to read clinical documentation and data enter for payer requirements.
• Would secure relevant information of Health Insurance of the patient.
• Work on Websites/Applications to perform the activity as per the SOP.
• Should be Open to Learn & adapt as per the changing needs of the process.
• Will have to go thru ongoing Trainings (for performance / process needs)
• Should be flexible to be moved across the processes assigned by the Manager (Cater to ongoing process requirements)
• Will have to work as per the prescribed KPI`s / Targets assigned by the Process Manager.
• Maintain compliance with all company policies and procedures.
• Ensure - Non-Disclosure of any PHI.
• 24*7 Environment, Open for night shifts
• Good analytical skills and proficiency with MS Word, Excel and PowerPoint

Kenntnisse

MS Word

MS Excel

MS PowerPoint

Analytical skills

Communication skills

Ausbildung

Graduate in any discipline

Jobbeschreibung

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

Responsibilities

• Interact with the US health insurance companies (Insurance Customer Care/Nurses/UM Team)
• Quality of Notation, Ability to read clinical documentation and data enter for payer requirements.
• Would secure relevant information of Health Insurance of the patient.
• Work on Websites/Applications to perform the activity as per the SOP.
• Should be Open to Learn & adapt as per the changing needs of the process.
• Will have to go thru ongoing Trainings (for performance / process needs)
• Should be flexible to be moved across the processes assigned by the Manager (Cater to ongoing process requirements)
• Will have to work as per the prescribed KPI`s / Targets assigned by the Process Manager.
• Maintain compliance with all company policies and procedures.
• Ensure - Non-Disclosure of any PHI.
• 24*7 Environment, Open for night shifts
• Good analytical skills and proficiency with MS Word, Excel and PowerPoint

Qualifications:

• Graduate in any discipline from a recognized educational institute.
• Good analytical skills and proficiency with MS Word, Excel and PowerPoint.
• Good communication Skills (both written & verbal)
• Excellent verbal and written communication skills effectively communicate with internal and external customers.
• Must have proven track record of performance in previous assignment.
• Maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to complete within parameters of instructions / SOP.

Skill Set:

• Candidate should have knowledge of Medicare and Medicaid.
• Ability to interact positively with team members, peer group and seniors.
• Medical Coding and Medical transcription knowledge/experience are considered as relevant.
• Candidate should have good healthcare knowledge.

Interview Details:

• Interview Mode: Face-to-Face Interview
• Hiring Location : Gurugram/Noida
• Walk-in Day: 24 Oct 2026
• Walk in Timings:10:30 AM to 1:00 PM
• Walk in Address: Tower 1, 2nd Floor Candor tech space, sector 48 Tikri, Gurugram
• HR : Abhishek Tanwar - [e-mail]

Benefits and Amenities:

• 5 days working.
• Both Side Transport Facility and Meal.
• Apart from development, and engagement programs, R1 offers transportation facility to all its employees.
• There is specific focus on female security who work round-the-clock, be it in office premises or transport/ cab services.
• There is 24x7 medical support available at all office locations and R1 provides Mediclaim insurance for you and your dependents. All R1 employees are covered under term-life insurance and personal accidental insurance.