Voice Consultant

Astreya Consultancy India Private Ltd; Bengaluru; Vor Ort; INR 900.000 - 1.300.000; Vollzeit

Zusammenfassung

Astreya Consultancy India Private Ltd seeks a Teams Telephony/Voice Consultant with deep Direct Routing and SBC experience. You will design and implement trunking, codecs, and voice policies, coordinate with telcos, and troubleshoot complex telephony issues in a large enterprise environment.

The role requires hands-on SBC work (AudioCodes/Ribbon), SIP routing expertise, and a strong grasp of QoS, security, and emergency calling. Bengaluru-based, on-site, with global project exposure.

Qualifikationen

• Must-have expertise in Teams Telephony architecture and Direct Routing.
• Hands-on SBC configuration with AudioCodes or Ribbon/Sonus.
• Strong SIP signaling and codec knowledge (G.711/OPUS).
• Experience with PSTN gateways, voice routes, and porting.
• Ability to read a SIP ladder and diagnose QoS issues.

Kenntnisse

Teams Direct Routing

SBC Configuration

SIP Trunking

Codecs

Voice Routing

Emergency Calling

Troubleshooting

TLS/SRTP

Network Security

Tools

AudioCodes Mediant

Ribbon SBC

Wireshark

Jobbeschreibung

Role 1 - Teams Telephony / Voice Consultant Must-have (core)

• Teams Phone (Phone System) architecture - deep on Direct Routing; knows how it differs from Operator Connect and Calling Plans, and why Direct Routing is the right fit here (customer + telco + SBC).
• Hands-on SBC configuration - AudioCodes (Mediant) and/or Ribbon/Sonus (SBC Core / SWe): trunks, IP profiles, coders, routing rules, HA/failover.
• SIP & SIP trunking - SIP signaling, SDP, codecs (G.711/OPUS), transcoding, media bypass; ability to read a SIP ladder.
• Direct Routing plumbing - PSTN gateways, voice routes, PSTN usages, online voice-routing policies.
• Dial plans & number normalization - tenant dial plans, regex normalization rules, effective dial plan validation.
• Telco/carrier coordination - working the SIP trunk, DID ranges, and number porting with the telco provider.
• Emergency calling - E911 / dynamic emergency calling, Location Information Service.
• Voice troubleshooting - SBC logs, syslog/Wireshark traces, Teams call analytics / Call Quality Dashboard.
• Voice apps - resource accounts, auto attendants, call queues, caller-ID policies.
• Voice networking - TLS/SRTP certificates, firewall/NAT, QoS, media ports.

Nice-to-have: MS-720 (Teams Voice Engineer) cert; AudioCodes/Ribbon vendor certification; SBC redundancy/HA design; contact-center or analog/SIP gateway integration experience.

We're so glad you're here.

Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world's most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms.

Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth.

At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!