Vodafoneidea Looking for Manager – Data Core Ops at India

Vodafoneidea; India; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

An established industry player is seeking a skilled Packet Core Operations professional to oversee critical network functions. This role involves managing day-to-day operations, addressing customer issues, and coordinating with various teams for upgrades and fault management. The ideal candidate will have a strong background in Packet Core systems and a passion for delivering exceptional service. Join a dynamic team where your expertise will contribute to the seamless operation of cutting-edge telecommunications technology. This is an exciting opportunity to make a significant impact in a fast-paced environment.

Qualifications

• Minimum 5 years of experience in Packet Core operations.
• BE/B.Tech in Electronics & Communication preferred.

Responsibilities

• Manage day-to-day operations of SGSN/MME, GGSN/SPGW.
• Troubleshoot and resolve issues related to data services.
• Coordinate with SNOC for change management requirements.

Skills

Packet Core Operations

Incident Management

Fault Management

Customer Support

Change Management

Education

BE/B.Tech in Electronics & Communication

Tools

Cisco

Nokia

Ericsson

Huawei

Job description

Job Description

Name: Packet Core Ops

Location/Circle: Kolkata/West Bengal

Designation: TM- Packet Core

Primary Duties and Responsibilities

• General Operations & Maintenance
  • Day-to-Day operations of SGSN/MME, GGSN/SPGW/PCRF/vGw
  • Coordination for Upgrades/activities (Cisco/Nokia/Ericsson/Huawei)
  • Provide support (onsite/offsite) for activities associated with Packet Core
  • Incident management & emergency handling
  • Monitoring of capacity vs utilization of nodes (SAU/PDN/Processor/Throughput/Sessions)
  • Bandwidth Utilization monitoring (Gi/Gn/S1U/Caching/Gm/Rx) and upgrade
  • Shift operations as per duty roster
• Change Management
  • Coordination with SNOC for change management requirements
  • Raising CR for Change Management
  • Coordination for additional Configurations
  • Verification of Inputs for CM/Command files before execution
• Fault Management
  • Troubleshooting and Resolution of issues related to data services
  • Local Hardware Fault Management – Card Changes/R&R/Spare Part management
  • Address local connectivity issues
  • Infra/power related issues pertaining to PaCo Nodes
• CXX
  • Address ongoing Customer problems related to Data browsing/VoLTE
  • Analysis of Complaints and provide RCA
  • Coordinate with Vendor/SNOC CM teams to implement corrections/patches
• New Node integrations
  • Infra Requirements
  • Installation/commissioning/integration
  • Final Go Live – Clearances (RA/LI/SNOC)
• Feature and technology rollouts
  • Implementation
  • Technical Testing/UAT

Qualifications and Competencies

BE/B.Tech (preferably Electronics & Communication)
Minimum 5 years of experience in Packet Core operations