Virtualization and Linux Support Engineer

Hewlett Packard Enterprise India Private Limited; Bengaluru; Hybrid; INR 800,000 - 1,100,000; Full time

Benefits offered by this job

Health benefits

Career development

Inclusive culture

Job summary

Hewlett Packard Enterprise India Private Limited seeks a VME Support Engineer for a hybrid role with two office days weekly. You will support global HPE customers, focusing on VMware vSphere, Linux administration, and KVM environments to ensure reliable operations.

You’ll engage in incident response, change management, and cross‑functional collaboration, leveraging scripting (Shell/Python) and tools like OpsRamp and Morpheus to optimize performance, security, and resilience.

Qualifications

• VMware and Linux server admin experience.
• Experience with KVM, HA/DRS and VM operations.
• Scripting skills in Shell or Python beneficial.

Responsibilities

• Admin, operate and manage Linux KVM servers.
• Configure and monitor VM performance and network connectivity.
• Respond to service alerts and drive incident resolution.
• Follow change management processes and document cases.

Skills

VMware vSphere

Linux administration

KVM

Docker

Networking

Scripting (Shell, Python)

Cloud management tools

Tools

OpsRamp

Logz.io

Aruba Fabric Composer

Morpheus

PowerCLI

Job description

VME Support Engineer

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

What you’ll do:

As a part of Managed Services support team deliverables, the engineer is required to have strong Admin, Operate and Manage skills in VMware vSphere and server hardware to provide services for global HPE customers. Candidate should have a strong customer focus, sensitivity in dealing with diverse cultures, ability to learn and adapt quickly.

Responsibilities:

• Admin, Operate and Manage Linux KVM servers
• Experience in Linux administration.
• Experience in Linux command line interface.
• Experience in HA, DRS, and other cluster features.
• Experience in Virtual Machine operations and configurations.
• Experience in Performance Monitoring and Performance Chart.
• Experience in Networking at Linux and KVM level
• Experience in Storage, iSCSI, FC, Software iSCSI, RDM configurations.
• Experience in Linux security and hardening.
• Advanced understanding of Linux, DHCP, DNS, Active Directory/LDAP, NFS technologies.
• Expert on one or more infrastructure components - Compute, Storage (iSCSI & FC), Network.
• Understanding of Docker containers.
• Understanding of scripting (Shell, Python, VMware PowerCLI).
• Understanding of cloud management tools such as OpsRamp, Logz.io, Aruba Fabric Composer, Morpheus Addional Skill.
• Attend daily standups/scrums.
• Respond to service alerts and take remedial actions.
• Follow Change Management processes and procedures.
• Resolve customer’s issues via telephone, email, or remote sessions.
• Identify and escale issues in a timely manner to vendor according to process guidelines.
• Lead service restoration/incident resolution during MIs (major incidents).
• Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
• Collaborate with other technology teams in diagnosing and isolating the cause of complex issues.
• Maintain quality on case documentation, SLA timeframes and operational metrics.
• Performs within the Productivity Measure of the team (scorecard).
• Handle Problem Management, Post Incident Reviews and RCA.

What you need to bring:

• Excellent communication skills.
• Ability to work in a cross-functional team.
• Understanding of CI/CD and DevOps methodologies.
• Ability to work in a fast-paced, iterative environment.
• Ability to influence and drive change.
• Ability to provide technical leadership.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You:

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job: Services Job Level: Expert

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.