Virtual Relationship Manager- CTC Upto 5.5L PA-Mangeable Hindi must

Global Serve Solutions; Chennai District; On-site; INR 250,000 - 420,000; Full time

Job summary

Global Serve Solutions in Chennai is seeking a Banking Sales Executive to manage a customer portfolio via phone and achieve sales targets while delivering exceptional service.

The candidate should have 1-2 years of banking/insurance sales experience, be a graduate, and possess strong analytical skills with a proactive problem-solving mindset. Knowledge of life, general insurance and banking products is a plus.

Qualifications

• Graduate in any stream.
• 1-2 years of banking/insurance sales experience preferred.
• Knowledge of Life Insurance, general insurance, and banking products is an added advantage.

Responsibilities

• Achieve sales targets and provide customer service by managing assigned portfolio of customers for the Bank through phone.
• Manage customer interactions, improve service efficiency and coordinate with various teams to achieve excellence.
• Possess strong analytical skills and a proactive approach to problem solving.
• Maintain high sales orientation to meet targets.
• Demonstrate excellent lead generation and conversion skills.
• Ensure quality communication and customer servicing within productivity and service benchmarks.
• Ensure customer delight and consistent service experience with timely resolution of queries.
• Generate business and cross-sell all bank products and services.

Skills

Analytical skills

Sales orientation

Lead generation

Customer service

Education

Graduate

Job description

EDUCATION WORK EXPERIENCE

• Achieve sales targets and provide customer service by managing assigned portfolio of customers for the Bank through phone.
• Responsibilities include managing customer interactions, improving service efficiency and coordinating with various teams to achieve excellence.
• The ideal candidate should possess strong analytical skills, and a proactive approach to problem solving.
• High Sales orientation to meet sales target consistently.
• Excellent lead generation & conversion skill.
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer delight and consistent service experience, including timely resolution of customer queries.
• Generate business and cross sell all products and services of the bank.

Minimum qualification is graduate in any stream 1-2 years of experience in banking/insurance sales preferred. Knowledge of Life Insurance, general insurance, and banking products will be an added advantage.