Virtual Relationship Manager

Next Vision Business Solution; Ernakulam, Chennai District, Coimbatore District; On-site; INR 300,000 - 600,000; Full time

Job summary

HDFC Life is seeking a Virtual Relationship Manager in India to manage client relationships, assist with policy sales, and service inquiries across digital and voice channels.

The role requires life insurance experience and excellent communication, with responsibilities spanning inbound and outbound calls, policy explanations, and ongoing client engagement. Based in Ernakulam, Kerala, you will collaborate with regional teams to enhance customer satisfaction.

Qualifications

• Life insurance experience is required.
• Must have excellent communication skills.
• Experience handling inbound and outbound calls.

Responsibilities

• Manage inbound and outbound calls to clients.
• Explain policies and coverages clearly to customers.
• Build and maintain strong client relationships across channels.

Skills

Life insurance experience

Excellent communication

Inbound/outbound calls

Job description

Virtual Relationship Manager

HDFC Life

Skills highlighted with ‘‘ are preferred keyskills

HDFC Life is one of India's leading life insurance company offering a range of individual and group insurance solutions that meet your various needs such as Protection, Pension, Savings & Investment, Health and more.

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• Candidate needs to have life insurance experience
• Candidate needs to have excellent communication skills
• Candidates will work on both inbound and outbound calls