Vibgyor High School Looking for Urgent IT Executive opening at Vibgyor HSR at Bengaluru, Karnataka

Vibgyor High School; Bengaluru; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

An established educational institution seeks a dedicated IT Support professional to ensure the seamless operation of technology systems. In this dynamic role, you will be responsible for maintaining software and hardware uptime, troubleshooting issues, and managing IT documentation. The position offers an opportunity to train end-users and play a vital role in the school's technological framework. If you are passionate about technology and education, and possess a strong background in IT support, this is the perfect opportunity to make a significant impact in a vibrant school environment.

Qualifications

• Graduate in IT domain required with experience in IT support roles.
• Good communication skills are essential for this position.

Responsibilities

• Maintain uptime of software and hardware, troubleshoot issues.
• Manage telecom technology and maintain IT documentation.

Skills

IT Support

Desktop Support

Communication Skills

Troubleshooting

ERP Management

Education

Graduate in IT Domain

Tools

Anti-virus Software

Operating Systems

Networking Tools

Job description

Key Roles & Responsibilities:

1. Maintaining uptime of all software and hardware
2. Troubleshooting issues related to all hardware and software
3. Maintenance of anti-virus and ensuring that the anti-virus patches are regularly updated
4. Updating Operating system patches
5. Keeping track of license expiry
6. Maintaining data back-up of the entire end users of all crucial departments
7. Maintaining and pooling of software(s)
8. Managing the telecom technology (with vendor assistance)
9. Managing and maintaining passive networking
10. Managing internet services
11. Managing all documents related to IT department (e.g. purchase orders, invoices, delivery challans, service reports)
12. Maintaining IT checklists on a regular basis
13. Asset tagging and tracking
14. Maintenance and regular updation of IT asset register and provide the same to the centre head and functional head.
15. Training end-users to manage the systems and services
16. Uploading and maintaining the students details in the ERP
17. Mapping students to the concerned subjects
18. Maintaining grade-wise student count
19. Mapping SPA activities to students
20. House allocation as per the student strength in each division/grade
21. Reset of Student Password (as and when required)
22. Uploading of Student Mark sheets on website
23. Keeping the track of promoted and demoted students
24. Updating ‘Leaving certificate’ record as and when applicable
25. Adding Fee refund requests
26. Creating ID(s) of new staff
27. Maintaining the list of ‘student de-enrollment’ and ‘student re-enrollment’
28. Providing training to teachers in terms of feeding student attendance into ERP
29. Solving helpdesk queries – Student Log in on Website
30. Uploading Circulars on Website
31. Generating reports for various departments, as per requirement
32. Tracking of Pending ERP Queries
33. Updating parent login

Qualifications:
Male Candidates preferred with good communication & prior experience in handling independent roles of IT Support / Desktop Support. Graduate in the IT Domain is mandatory.

Job Type: Full-time

Salary: ₹20,000.00 – ₹50,000.00 per month

COVID-19 considerations:
yes

Contact:
Call 08046857600, 08042097188, Extn: 1019

Speak with the employer:
[phone]