Vendor Consultant, Vendor Consultant Program

Amazon; Chennai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Amazon India Chennai is seeking a Vendor Consultant in the Selling Partner Engagement and Growth team. You will manage vendor relationships, coordinate with Retail and Vendor Services, and optimize the product line on Amazon.in to drive growth.

The role blends analysis, cross-functional collaboration, and strategy—conducting deep-dive reviews, building account plans, overseeing campaigns, and partnering with internal teams to improve vendor performance and customer experience.

Qualifications

• Experience in e-commerce or retail environments.
• 2+ years of vendor management or related work experience.
• Strong analytical, quantitative and organizational skills.
• Clear written and verbal communication with presentations.
• Bachelor's degree or equivalent with track record of exceeding targets.
• Ability to handle fast-paced, ambiguous settings and manage multiple projects.

Responsibilities

• Manage vendor relationships and partner needs at Amazon.
• Collaborate with Retail and Vendor Services to optimize product lines.
• Lead strategic account plans and drive growth opportunities.
• Coordinate cross-functional efforts across merchandising, catalogs, and operations.
• Perform root-cause analysis and publish actionable recommendations.
• Conduct regular business reviews with vendors and internal teams.
• Develop campaigns to grow vendor traffic, brand awareness, and revenue.
• Support launches of new programs, categories, and features.

Skills

Vendor management

E-commerce

Business analysis

Communication

Presentation

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

Description

About Amazon.com

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

About the Role

Account Management- Vendor Consultant

As a Vendor Consultant and part of Selling Partner Engagement and Growth (SPEG), you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors.

SPEG team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com.

You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.

You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies.

Responsibilities Include

• Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers
• Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon
• Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors
• Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon
• Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience
• Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience
• Provide thought leadership around planning, roadmaps and execution
• Establish long term partnerships with key vendor partners for the group of vendors handled
• Support the launches of new programs, categories and features
• Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans

Basic Qualifications

• Experience within e-commerce or Retail fields

• 2+ years of vendor management, or 2+ years of relevant discipline work experience

• Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills

• Experience with written and verbal communication and presentation

• Bachelor's degree, or experience exceeding sales targets using a consultative, solutions-focused approach or equivalent

• Experience working in a fast-paced and ambiguous environment

• Can manage multiple projects and meet deadlines

Preferred Qualifications

• Bachelor's degree, or experience with Lean or Six Sigma analytical techniques

• Associate's degree or above, or Master of Business Administration

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.