Brand Specialist, Spanish, Strategic Account Services

Amazon; Karnataka; On-site; INR 900,000 - 1,300,000; Full time

Job summary

A global e-commerce leader seeks a Brand Specialist to manage vendor relationships and optimize product strategy. This role requires a strong analytical background, project management skills, and proficiency in English and Spanish. The ideal candidate will work closely with internal teams to ensure a seamless experience for vendors and consumers alike. The position offers the opportunity to influence the vendor’s success on the platform through strategic planning and execution in a dynamic environment. Location is Karnataka, India.

Qualifications

• Bachelor’s degree or equivalent, or 3+ years of vendor management experience.
• Ability to manage multiple projects and meet deadlines.
• Advanced English and minimum B2 Spanish; C1 preferred.
• Proven analytical skills and demonstrated ability to manage the business by the numbers.
• Excellent written and oral communication and presentation skills.
• Ability to work in teams and deliver results with high standards.

Responsibilities

• Manage vendor relationships and champion their needs.
• Conduct deep dive analysis on vendor related issues.
• Support launches of new programs and features.
• Develop and execute strategic account plans with KPIs for vendors and Amazon.
• Improve vendor operations and consumer experience through cross‑functional collaboration.
• Analyze vendor data and publish actionable recommendations.
• Contribute to planning, roadmaps, and execution with stakeholders.
• Establish long‑term partnerships with key vendor partners.

Skills

Vendor management

Analytical skills

Communication skills

Project management

English proficiency

Spanish proficiency

Education

Bachelor's degree in engineering or equivalent

Tools

SQL

VBA

Lean Six Sigma

Job description

Brand Specialist, Spanish, Strategic Account Services

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Description

Amazon strives to be Earth's most customer‑centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world‑class e‑commerce platform. Amazon's evolution from website to e‑commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

About The Role

Account Management – Brand Specialist (Italian). As a Brand Specialist as part of the Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer‑obsessed, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business.

Responsibilities

• Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers
• Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon
• Build strong communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors
• Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon
• Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience
• Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience
• Provide thought leadership around planning, roadmaps and execution
• Establish long term partnerships with key vendor partners for the group of vendors handled
• Support the launches of new programs, categories and features
• Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans
• Operate in a fast‑moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives
• Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems
• Demonstrate active listening skills, highly consultative and solutions‑oriented

Basic Qualifications

• Bachelor’s degree in engineering or equivalent, or 3+ years of vendor management experience
• Can manage multiple projects and meet deadlines
• Advanced level of English and minimum B2 level for Spanish Language, C1 preferred
• Proven analytical skills and demonstrated ability to manage the business “by the numbers”.
• Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly.
• Ability to work in teams and ultimately focus on delivering results with high standards

Preferred Qualifications

• Bachelor’s degree or equivalent
• Exposure to retail buying, retail planning & allocation, product/project management, marketing or e‑commerce will be a plus
• SQL and VBA knowledge
• Lean Six Sigma

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - ADCI - Karnataka - A66

Job ID: A3134142