VDart Looking for Assistant Manager IT at Tiruchirappalli, Tamil Nadu, India

VDart; Tiruchirappalli; On-site; INR 6,00,000 - 10,00,000; Full time

Job summary

An established industry player is seeking an experienced IT professional to manage service delivery and infrastructure for a sizable organization. This role involves overseeing desktop and server operations, ensuring system security, and implementing strategic technological solutions. With a focus on productivity and vulnerability analysis, you will play a crucial role in maintaining high-quality IT services. If you thrive in fast-paced environments and are passionate about technology, this is the perfect opportunity for you to make a significant impact and grow your career in a dynamic setting.

Qualifications

• Five or more years of IT work experience required.
• Certifications in CCNA, MCSE, ITIL are essential.

Responsibilities

• Manage IT service delivery, infrastructure, desktops, and servers for 450 PCs.
• Analyze needs, identify vulnerabilities, and enhance productivity.
• Take ownership of IT support procedures and incident resolution.

Skills

GSuite Workspace email Administration

Microsoft Azure administration

Office 365 administration

Network Firewall and Switches

Windows Server Administration

System Security Management

Backup and Recovery Procedures

Information Security Management System (ISMS)

Education

Bachelor’s degree in technology or computer science

Tools

SonicWALL

CISCO Managed Switches

Sophos Enterprises Management

Zscaler VPN

Job description

Mandate Skills Requirements:

• GSuite Workspace email Administration experience.
• Microsoft Azure and Office 365 administration experience.
• Hands-on experience with Network Firewall and Switches – SonicWALL and CISCO Managed Switches.
• Windows Server Enterprises Administration – Active Directory, Group Policy, Terminal Server, FSRM, DNS server, and DHCP server.
• System Security: Sophos Enterprises Management, Zscaler VPN Cloud Security.
• Enterprises backup, recovery procedures, and system performance monitoring.
• Basic Information for Information Security Management System ISMS ISO27001:12013.

Responsibilities:

• Responsible for managing Information Technology service delivery, Infrastructure, desktop, and Servers for 450 PCs.
• Analyze department needs, identify vulnerabilities, and boost productivity.
• Application support for internal requirements and future needs.
• Research and implement technological strategic solutions.
• Plan, monitor, and evaluate issue results.
• Coach, counsel, and discipline employees.
• Initiate, coordinate, and enforce systems, policies, and procedures.
• Identify problems and evaluate trends.
• Maintain quality service by establishing and enforcing organization standards.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contribute to team efforts by accomplishing related results as needed.
• Take full ownership of IT Support procedures related to identification, prioritization, and resolution of incidents, including the monitoring, tracking, and coordination of the regional endpoint support functions.
• Ability to work well under challenges and keep up with a fast-moving environment via effective prioritization and time management.

Experience: Five or more years of IT work experience.

Certification: CCNA, MCSE, ITIL.

Qualifications: Bachelor’s degree in technology or computer science.

Location: Tiruchirapalli (Onsite).

Position: Full-time employee.

Shift: US Shift (6:30 PM – 3:30 AM).