Vcare Port Pvt Ltd Looking for US IT Sales / Support at Gautam Budh Nagar, Uttar Pradesh

Vcare Port Pvt Ltd; Uttar Pradesh; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

Join a dynamic team as a US IT Sales/Support representative! This role involves engaging with international customers through inbound and outbound calls, providing top-notch customer service, and resolving inquiries to ensure satisfaction. If you have a knack for communication and a passion for sales, this position is perfect for you. The company values enthusiastic candidates ready to work in a fast-paced environment with night and rotational shifts. Embrace this opportunity to grow your career in a supportive and exciting setting, where your contributions will make a real difference in customer experiences.

Benefits

Overtime pay

Shift allowance

Qualifications

• Minimum 6 months experience in international voice process required.
• Willingness to work in night/overnight/rotational shifts.

Responsibilities

• Handle inbound or outbound calls from US or international customers.
• Provide excellent customer service and address inquiries.

Skills

Excellent communication skills

Convincing skills

International sales skills

Problem-solving skills

Customer service skills

Good reasoning skills

Analytical skills

Computer proficiency

Sales knowledge

Education

Undergraduate or Graduate

Job description

Job description

Job Title – US IT Sales/Support

Qualification – UG / Graduate

Key Skills Required:

• Excellent communication, convincing, and international sales skills
• Quick and attentive speaking with clients
• Problem-solving and customer service skills
• Good reasoning and analytical skills
• Minimum 6 months experience in international voice process (Inbound/Outbound calls)
• Computer proficiency
• Willingness to work in night/overnight/rotational shifts
• Exceptional knowledge in sales
• Immediate joiners preferred

Job Summary

We are seeking a skilled and enthusiastic candidate to join our International Voice Process team, handling inbound or outbound calls from US or international customers. You will be responsible for providing excellent customer service, addressing customer inquiries and issues, and ensuring customer satisfaction.

Job Type: Full-time, Regular / Permanent

Salary: ₹20,000.00 – ₹50,000.00 per month

Schedule:

• Night shift
• Rotational shift

Supplemental pay types:

• Overtime pay
• Shift allowance

Ability to commute/relocate:

Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person