Vacancy : Axis Banking Process / Customer Services - Cross Sales

Credicus Business Services; Dombivali; On-site; INR 179,000 - 212,000; Full time

Benefits offered by this job

Unlimited Incentives

Travel Allowance

In-Hand Salary 16,000

Job summary

Credicus Business Services in India invites freshers and experienced candidates for the Axis Banking Process Customer Service & Cross Sales, based in Dombivli/Palava City. You will handle customer queries, assist customers with banking products, and identify cross-selling opportunities to meet targets.

Strong communication, a customer-focused and sales-oriented mindset are required. The selection process includes HR and Operations rounds, with training provided to succeed in this role.

Qualifications

• Graduate qualification is mandatory.
• Freshers are welcome to apply.
• Good communication skills required.
• Candidates should have a customer-focused and sales-oriented approach.

Responsibilities

• Handle customer queries and provide appropriate solutions.
• Assist customers with banking products and services.
• Identify cross-selling opportunities and promote relevant products.
• Achieve assigned sales and service targets.
• Maintain professional communication and ensure a positive customer experience.
• Follow company policies and process guidelines.

Skills

Good communication skills

Sales orientation

Customer focus

Education

Graduate

Job description

Process: Axis Banking Process Customer Service & Cross Sales

Location: Dombivli, Palava City

Experience: Freshers & Experienced Candidates

Qualification: Graduate

Job Responsibilities

• Handle customer queries and provide appropriate solutions.
• Assist customers with banking products and services.
• Identify cross-selling opportunities and promote relevant products.
• Achieve assigned sales and service targets.
• Maintain professional communication and ensure a positive customer experience.
• Follow company policies and process guidelines.

Eligibility Criteria

• Graduate qualification is mandatory.
• Freshers are welcome to apply.
• Good communication skills required.
• Candidates should have a customer-focused and sales-oriented approach.

Salary & Benefits

• 16,000 In-Hand
• Unlimited Incentives
• Travel Allowance

Selection Process

1. HR Round
2. Operations Round