UX Researcher - India

AnswerLab, LLC; India; Remote; INR 900,000 - 1,300,000; Full time

Job summary

AnswerLab, LLC is seeking a UX Researcher for its Rapid Research program. Based remotely in India, you will lead fast-turnaround studies to deliver actionable insights for a major global tech client, with coverage across Hindi and English-speaking participants.

You will partner with stakeholders, develop research plans, moderate interviews, synthesize findings, and contribute to longer-term research projects as needed. Experience: 4+ years in qualitative UX research.

Qualifications

• 4+ years of hands-on qualitative UX or market research.
• Experience leading studies end-to-end.
• Native fluency in Hindi and business-level English.

Responsibilities

• Lead rapid research end-to-end delivering insights in short timeframes.
• Moderate remote and in-person interviews with diverse populations.
• Develop kickoff documents and moderator guides.
• Summarize findings and create actionable recommendations.

Skills

Qualitative research

User interviews

Stakeholder collaboration

Hindi language

English proficiency

Job description

About AnswerLab AnswerLab helps pioneering leaders Own the Unknown, transforming uncharted territory into clarity, direction, and competitive advantage. We build strategic insight through deep human understanding and validating future possibilities with real people in real contexts. We believe that the future of experience strategy relies on continuous learning and cross-functional expertise, enabling us to guide clients through unprecedented challenges across every phase of the product lifecycle.

Role Summary

As a UX Researcher, you will join our Rapid Research program, a dedicated, embedded research team that delivers fast, high-quality insights (typically within 1-2 weeks) to a major global technology client. Rapid Researchers are based across the US, EMEA (UK, Zurich), and APAC (India, Korea), providing global research coverage for the client's key audiences, including General Populations, Content Creators, Teens, and accessibility-focused populations. This remote role is based in India and adds dedicated coverage and Hindi-language research capabilities to the program, enabling the team to conduct research with both Hindi and English-speaking participants, and to better support stakeholders across the region and in other international markets, including US-based stakeholders. You'll spend the majority of your time leading Rapid Research studies end-to-end, with the opportunity to contribute to longer-form Custom Research projects (e.g., diary studies, benchmarking, or focus groups), as needed. You are passionate about research: you love learning new methods, testing new tools and technologies, and thinking deeply about the human-centered issues we face as researchers. You see yourself as a partner to stakeholders, bringing them into the research process and listening closely to their needs. You're proactive, adaptable, and organized, with time management skills to keep multiple fast-moving studies on track simultaneously. Rapid Researchers are typically prepping their next study while fielding and reporting on the current one. Ideal candidates have at least 4 years of hands-on experience leading research studies and partnering with stakeholders or clients throughout the research process.

Key Responsibilities

• Rapid Research Delivery Lead
  • Rapid Research studies end-to-end, delivering fast, high-quality insights within a 1-2 week (or accelerated 1-week sprint) timeframe.
  • Consult on research methodology and scope, and develop kickoff/alignment documents and moderator guides
  • Moderate remote and in-person interviews (In-Depth Interviews, unmoderated studies, heuristic evaluations) with Viewers, Creators, Teens, or accessibility-focused participants
  • Conduct literature reviews and competitive analyses as needed
  • Deliver end-of-day session summaries during fielding and lead key-takeaway alignment with stakeholders
  • Analyze findings and develop final reports (slide decks of ~30 slides, or written docs) with clear, actionable recommendations
  • Present findings in stakeholder readouts
• Client Stakeholder Partnership
  • Build trusted relationships with stakeholders, bringing consultative guidance to every study.
  • Provide consultative guidance and proactively recommend solutions to keep research moving forward
  • Coordinate closely with the recruiting team on participant screening and scheduling, flagging special or advanced recruit needs early
  • Support Hindi-language studies and localization needs, serving as a regional point of contact for India specific research questions
• Program & Process Excellence
  • Keep projects on track and contribute to the continuous improvement of the Rapid Research program.
  • Keep projects on schedule and within scope, managing multiple concurrent studies at different stages (prep, fielding, reporting)
  • Explore creative solutions to research challenges, including recommending improvements to internal processes or best practices
  • Continue developing your research and consultative skills, and contribute to AnswerLab 's knowledge library and internal training initiatives
  • Contribute to Custom Research projects (2+ week timelines) as a nice-to-have, such as focus groups, diary studies, benchmarking, surveys, card sorting, contextual inquiry, or Critical User Journey (CUJ) audits

Key Relationships

Reports to: Research Manager (UK-based) Close collaboration with: UX Research peers across all markets (APAC, EMEA, US), Research Manager (US-based), Project Manager Client engagement: Active coordination with client stakeholders

Knowledge, Skills, & Experience

We know outstanding candidates come from a range of backgrounds. We are looking for people with the personal characteristics to thrive in a growing, client-focused, purpose-driven business. The ideal candidate will meet many of the criteria below.

Experience

4+ years of hands-on experience conducting qualitative UX or market research, including experience leading studies end-to-end Native/fluent fluency in Hindi and business-level fluency in Eng