User Experience Designer

PepsiCo; Hyderabad; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

PepsiCo Hyderabad seeks an experienced UX Designer to join the India Capability Centre. You will work with an interdisciplinary team to design global digital products for procurement, supply chain, manufacturing, and logistics.

You will apply system thinking, turn inputs into actionable strategies, and collaborate with product owners, designers, and business users to deliver user-centered solutions.

Qualifications

• 5+ years' of experience designing digital products & services as part of a multidisciplinary team.
• Deep understanding of the Service Design and UX Design disciplines.
• Proven experience with design processes: mapping journeys, wireframing, prototyping, and usability testing.
• Experience with industry standard tools: Figma, Adobe CC, Sketch, InVision, User testing.
• Experience building and managing a Design System across multiple products.
• Strong communications and organizational skills with ambiguity management.
• Experience with Agile and SAFe methodologies for team work and product creation.
• Proficiency with Azure DevOps, Jira, and Confluence for project vision and execution.
• Experience planning and conducting user research and moderator-guided testing.

Responsibilities

• Participate in end-to-end design of digital products & services from research to testing and validation.
• Plan and conduct primary and secondary research; synthesize insights and recommendations.
• Apply Human-Centered Design and UX Thinking to deliver low/high-fidelity deliverables.
• Co-facilitate internal and external workshops to tackle complex problems.
• Create deliverables: low/high-fidelity prototypes, design system usage, insights reports.

Skills

UX Design

Human-Centered Design

Design Systems

Prototyping

Research Methods

Agile SAFe

Figma

Adobe CC

User Testing

Workshop Facilitation

Jira

Confluence

Azure DevOps

Tools

Figma

Adobe XD

Sketch

InVision

Jira

Confluence

Job description

Overview

We are PepsiCo. We are game changers, mountain movers and history makers. We are a diverse group, spread among 200 countries and united by a shared set of values and goals.

That's why we Perform with Purpose. Together, we blaze new trails, succeed, celebrate and never settle for second best. At PepsiCo, we're committed to performing well as individuals and in teams, to strengthen the company as a whole.

Are you hungry to be a part of the World's largest portfolio of billion dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo: what makes you unique makes us better.

The Digital Products and Services team within PepsiCo's global Strategy and Transformation group is tasked with articulation of the vision, execution and implementation of PEP's next generation global digital products and data infrastructure. The UX Design team is not only responsible for software design solutions but will also be accountable for the resultant business improvement and outcomes.

Responsibilities

Your role will be to be part of growing team based in the India Capability Centre (ICC), Hyderabad, India to create and support global digital products for PepsiCo. These products will be around topics like procurement, supply chain, manufacturing, and logistics.

You will be part of a collaborative interdisciplinary team around Engineering & UX Design, where you will apply system thinking, turning inputs into actionable strategies and designs. You will work closely with designers, process owners, product owners and business users.

You will be an internal ambassador of the team's culture around Product & UX Design. You will provide stewardship to colleagues in the areas that you are a specialist, or you are specializing.

This Role Will Support The Following Activities:

• You will participate in the entire design process of our digital products & services from initial research, ideation, conceptualization and design, to testing and validation

• You will plan and conduct Primary and Secondary Research. You will synthesize research and build insights, reframe problems, and provide recommendations that enable our teams to generate and iterate on new solutions

• You will apply Human-Centered Design and UX Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables.

• You will plan and co-facilitate workshops internally and externally. Manage approaches that identify and solve complex problems.

• You will create project deliverables: such as low and hi fidelity UI prototypes, design using a Design System, discussion guides for research, insights reports and presentations among other materials relevant to the client challenge.

• Coordinate work activities with your digital team, Business teams, other IT services and as required.

• Communicate with business stakeholders in the process of Service Design, training and knowledge transfer.

• Influence product teams through user centric design

Qualifications

What will you need to succeed?:

• 5+ years' of experience designing digital products & services as part of a multidisciplinary team.

• Deep understanding of the Service Design and UX Design disciplines.

• Proven experience and knowledge on implementation and facilitation of the overall design process, using a variety of methodologies like: Process Mapping, User Journey Mapping, User Story Mapping, Wireframing, UI prototyping, User Testing, etc. Experience with industry standard design and research tools (Figma, Adobe CC, Sketch, InVision, User testing etc…)

• Experience in designing, building and managing a Design System across our eco-system of products and services

• Strong communications and organizational skills with the ability to deal with ambiguity while juggling multiple priorities

• Experience with Agile and SAFe methodology for team work and analytics 'product' creation.

• Fluent in Azure DevOps, Jira, Confluence. Experience with creating a project vision, execution, and overall quality.

• Experience with planning and conducting user research and user testing sessions including moderator guides to generate artifacts from synthesis.

• Experience advocating a User Centric Design approach that help in understanding the needs, pain point and desires of our users Experience in designing responsive digital products, with a strong focus on mobile, both native and hybrid

• Experience with workshop planning and facilitation.