US / UK Project Lead

Capgemini; Navi Mumbai; Sur place; INR 2 000 000 - 3 600 000; Plein temps

Avantages offerts par ce poste

Learning platform access

Résumé du poste

Capgemini India is seeking an experienced Senior Programme Lead to own commercial insight programmes end-to-end. You will align global, regional and market stakeholders on business questions, define success metrics, and drive data-driven recommendations that translate into measurable performance improvements.

You will oversee governance, cross-functional delivery, and KPI tracking, ensuring insights lead to strategic decisions and tangible business outcomes across markets.

Qualifications

• 12+ years across CPG/FMCG brand, marketing operations, CRM or consulting.
• Experience leading cross-functional, multi-market insight portfolios.
• Ability to turn analysis into strategic, executive-ready narratives.

Responsabilités

• Serve as the primary client SPOC for commercial insight programmes and align stakeholders on business questions and actions.
• Own KPIs and end-to-end outcomes, translating priorities into workstreams, milestones and governance.
• Lead cross-functional delivery across analysts, data/tech, markets, Finance, Marketing and Sales.
• Interpret multi-source evidence to identify commercial implications and recommended actions.
• Own programme governance, including budgets, RAID, change control and benefits tracking.
• Challenge data/methodologies, facilitate trade-offs, and ensure learning is embedded in KPI frameworks.
• Track adoption and KPI movement post-delivery; diagnose variance and plan corrective actions.
• Coordinate intake, capacity, and governance with SDMs while maintaining client commitments.

Connaissances

KPI management

Data-driven decision making

Executive storytelling

Programme governance

Formation

Bachelor's degree

MBA or postgraduate qualification

Outils

Power BI

Databricks

Description du poste

Your Role

Own client relationships, business KPIs and end-to-end outcomes across commercial insight programmes, ensuring data, analytics and intelligence translate into decision-ready recommendations, adoption and measurable performance improvement.

Client relationship, commercial insight KPIs, programme outcomes, strategic decisions, benefits and executive communication.

SDM for intake acceptance, specialist capacity, analytical quality assurance and operational recovery.

In this role you will play a key role in:

• Serve as the primary client SPOC for assigned commercial insight programmes, aligning Global, Regional, Cluster and Market stakeholders on the business question, decisions required, scope, success measures and expected actions.
• Own business KPIs and end-to-end outcomes, translating priorities into defined workstreams, analytical approaches, milestones, dependencies, governance forums and acceptance criteria.
• Lead cross-functional delivery across commercial analysts, data and technology teams, markets, Finance, Marketing, Sales, Regulatory, research partners and platform providers from mobilisation through decision and closure.
• Interpret multi-source evidence and specialist outputs to identify commercial implications, cross-market patterns, growth levers, risks and recommended actions, maintaining a clear executive narrative.
• Own programme governance, including integrated plans, RAID and decision logs, budget or effort tracking, change control, benefits tracking, stakeholder reporting and leadership reviews.
• Challenge data, assumptions, methodologies and priorities constructively; facilitate trade-offs where strategic value, timing, feasibility, data quality, compliance, investment or resources conflict.
• Track adoption, KPI movement and benefits after delivery; diagnose variance, agree corrective actions and ensure learning is embedded into KPI frameworks, forecasts, business cases and future cycles.
• Coordinate with the SDM on intake acceptance, capacity, specialist mobilisation, quality gates and operational recovery while retaining accountability for client commitments, decisions and business outcomes.
• Direct competitor and context intelligence programmes, combining validated repositories, real-time signals, automated collection, GenAI-enabled sources, benchmarking and regulatory or macroeconomic developments into response recommendations.
• Own forecasting, business planning, ensuring assumptions are stress-tested, deviations diagnosed, cross-market lessons captured and unified decision-ready views communicated through defined forums.
• Shape commercial insights data and tool initiatives, aligning business requirements to sourcing, pipelines, HIVE or Databricks models, data-quality governance, Power BI reporting, automation and scalable analytical capabilities.

YOUR PROFILE

• Bachelors degree required; MBA or relevant postgraduate qualification preferred, with 12+ years across CPG / FMCG brand, marketing operations, digital marketing, CRM, commerce, content, creative operations, MarTech, portfolio management or consulting.
• Bachelors degree required; MBA or relevant postgraduate qualification preferred, with 12+ years across commercial insights, market intelligence, category or brand analytics, channel or customer insights, forecasting, performance management, data analytics or consulting.
• Proven experience leading complex, cross-functional and multi-market insight portfolios, including business-question framing, analytical governance, stakeholder alignment, risk management, decision support and benefits tracking.
• Strong accountability for KPI-led and outcome-based delivery, with the ability to convert analysis into strategic implications, executive narratives, measurable actions and corrective interventions.

WHAT YOU'LL LOVE ABOUT WORKING HERE

• You will have the on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.

Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. .

For this role, the gross annual starting base salary is [X] [currency] (full-time). This covers base pay only; any bonuses, incentives, and benefits will be discussed later in the recruitment process. Candidates with additional experience or qualifications may receive a higher offer, determined by objective, gender-neutral criteria and consistent with our pay principles. If a collective labour agreement applies, we will explain the relevant pay terms at the interview stage. Note: We never ask for your current or previous salary during our hiring process.