Unit Officer

Manipalcigna Health Insurance; NTR; On-site; INR 420,000 - 540,000; Full time

Job summary

Manipalcigna Health Insurance in India seeks an Operations Manager to oversee daily unit operations, ensuring efficient service delivery and customer satisfaction. You will lead a team, develop strategies to enhance loyalty, and work to meet business objectives in a dynamic environment.

The role involves analyzing market trends, building relationships with customers and partners, and closely managing expenses to ensure cost-effectiveness and budget adherence.

Responsibilities

• Manage and oversee the daily operations of the unit, ensuring efficient and effective service delivery.
• Develop and implement strategies to improve customer satisfaction and loyalty.
• Lead and motivate a team of professionals, providing guidance and support to achieve business objectives.
• Analyze market trends and competitor activity to identify opportunities for growth and improvement.
• Build and maintain relationships with key stakeholders, including customers, partners, and internal teams.
• Monitor and control expenses to ensure cost-effectiveness and budget adherence.

Job description

• Manage and oversee the daily operations of the unit, ensuring efficient and effective service delivery.
• Develop and implement strategies to improve customer satisfaction and loyalty.
• Lead and motivate a team of professionals, providing guidance and support to achieve business objectives.
• Analyze market trends and competitor activity to identify opportunities for growth and improvement.
• Build and maintain relationships with key stakeholders, including customers, partners, and internal teams.
• Monitor and control expenses to ensure cost-effectiveness and budget adherence.