Unisys Looking for Enterprise Systems Administrator at Bengaluru, Karnataka

Unisys; Bengaluru; On-site; INR 6,00,000 - 8,00,000; Full time

Job summary

A global information technology company in India is seeking a skilled individual to manage customer projects involving Windows, VMWare, and Citrix solutions. The successful candidate will support server upgrades, data center migrations, and provide substantial technical documentation. The position requires effective communication and the ability to lead small project teams. Opportunities for training and professional development are offered.

Benefits

Training opportunities

Professional development

Qualifications

• Experience with server and application upgrades and/or data center migration.
• Responsibility for supporting Windows Server 2012/2016.
• Knowledge of Active Directory, DNS, DHCP, GPO.

Responsibilities

• Work on customer projects related to Windows, VMWare, and Citrix.
• Deploy operational standards and hand off to operations team.
• Coordinate critical customer issues and new system implementations.

Skills

Experience with server and application upgrades

Knowledge of VMware vSphere

Active Directory

Effective communication

Incident investigation

Teamwork

Tools

ServiceNow

Citrix technology

Job description

We Believe in Better!

We are a global information technology company that builds high-performance, security-centric solutions to help change the world. Our vision is to enhance people’s lives through secure, reliable advanced technology.

At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting-edge technologies and solutions. You will be part of a diverse, global team that supports you, drives change, and consistently delivers successful results.

Our associates are at the forefront of everything we do, supporting our clients’ successes while giving back to communities and making the world a safer, more secure place. Our success is driven by our people who embody our Core Beliefs. Simply put, we believe in better lives. Join us!

Learn more about Unisys and our key solution offerings: Unisys, Stealth, CloudForte, InteliServe

What success looks like in this role:
This role’s primary responsibility will be to work on customer projects related to Windows, VMWare, and Citrix technologies. The ideal candidate will possess additional skills with VMWare, Active Directory, SCCM, and WSUS, but not all are required. The role requires multitasking and managing multiple projects simultaneously. Experience with server and application upgrades, data center migration, and transition is preferred. Key characteristics include effective communication, instructional ability, documentation skills, teamwork, process orientation, a positive attitude, and quick learning ability. Unisys offers training opportunities and encourages ongoing professional development. This role involves deploying operational standards and handing off to an Operations Team for ongoing support. Flexibility and extended operational support may be required.

You will be successful in this role if you have:

• Experience with server and application upgrades and/or data center migration
• Knowledge of VMware vSphere infrastructure, Active Directory, DNS, DHCP, GPO
• Responsibility for supporting the functionality and efficiency of Windows Server 2012/2016
• Delivering third-level remote hardware, software, and OS support services to resolve enterprise systems, network, and application issues
• Performing remote packaging and installation of applications to users, servers, and Citrix VMs
• User administration and server monitoring responsibilities
• Daily server checks, log analysis
• Incident investigation and advanced troubleshooting with technical solutions
• Resolving incidents using documented procedures
• Executing complex changes according to implementation plans
• Coordinating critical customer issues and new system implementations
• Relaying alerts and status updates to clients and management
• Providing referrals and dispatches to ensure service levels and requirements are met
• Preparing technical documentation and ensuring clarity and accuracy
• Potentially developing and conducting user and technical training
• Experience with ServiceNow and ITIL processes
• Leading small project teams (preferred)
• Additional experience in managing enterprise Citrix infrastructure (preferred but not required): XenApp, XenDesktop, PVS, App-V, NetScaler