Unacademy Hiring for Client Relations Representative – Remote Work at Kolkata, West Bengal

Unacademy; Kolkata; Remote; INR 2,00,000 - 4,00,000; Part time

Job summary

An innovative firm is looking for a dynamic Client Relations Representative to join their remote team in Kolkata. This part-time role is perfect for enthusiastic individuals eager to develop their careers in customer service. Responsibilities include responding to inquiries, building client relationships, and collaborating with teams to enhance customer satisfaction. The company offers a supportive environment, medical coverage, and a joining bonus for successful hires. If you're passionate about client relations and ready to make an impact, this opportunity is for you!

Benefits

Visa sponsorship for eligible candidates

Joining bonus for successful hires

Medical coverage for all employees

Supportive and inclusive work environment

Qualifications

• No prior experience required, but dedication and independence are necessary.
• Strong communication skills and proficiency in Microsoft Office are essential.

Responsibilities

• Respond to customer inquiries via email, phone, and chat.
• Build and maintain strong client relationships to ensure satisfaction.
• Collaborate with internal teams to resolve customer concerns.

Skills

Customer Service

Communication Skills

Problem Solving

Leadership Skills

Time Management

Education

Entry-level position

Tools

Microsoft Office

Customer Service Software

Job description

Unacademy–Kolkata, West Bengal

About 6 hours ago, from GrabJobs

Unacademy is seeking a dynamic and enthusiastic individual to join our team as a Client Relations Representative, working remotely from Kolkata, West Bengal, India. This part-time position is ideal for entry-level professionals with a strong passion for customer service and client relations.

Responsibilities:

• Respond promptly and professionally to customer inquiries via email, phone, and online chat
• Build and maintain strong relationships with clients, ensuring their needs are met and issues are resolved in a timely manner
• Collaborate with internal teams to address customer concerns and provide solutions
• Proactively reach out to clients to gather feedback and improve overall customer satisfaction
• Monitor client accounts and ensure they are up-to-date with the latest information and promotions

Requirements:

• No prior experience required, but a high level of dedication and independence is necessary
• Strong leadership skills and the ability to think creatively to solve problems
• Excellent communication skills, both written and verbal
• Proficiency in using Microsoft Office and other customer service software
• Ability to work independently and manage time effectively in a remote setting

Benefits:
– Visa sponsorship for eligible candidates
– Joining bonus for successful hires
– Medical coverage for all employees
– Opportunity to work in a supportive and inclusive environment that promotes equality and fairness for all

If you possess the required personality traits and soft skills, and are eager to jumpstart your career in client relations, we encourage you to apply before the deadline on May 1, 2024. Join us at Unacademy and be a part of our mission to redefine online education.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule:
This job has the following work schedule:
Flexible

This job is a remote position, you can work from anywhere.
Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.