Ubuntu Administrator

BCforward; Hyderabad; On-site; INR 600,000 - 1,000,000; Full time

Job summary

BCforward seeks an EUTS Ubuntu Administrator to adminster and support Linux Ubuntu in a domain environment. The role requires handling incidents, root cause analysis, and change management with careful planning and coordination with internal teams.

The candidate should be proficient in shell scripting, Ubuntu OS, and packaging for 18.04+; familiarity with BigFix, ServiceNow, and cloud CI/CD tooling is important. Immediate to 30 days joiners are preferred.

Qualifications

• B.E/B.Tech in IT/CS or equivalent with 2–5 years of relevant experience.
• LPIC-2/3 or equivalent certification is a plus.
• Solid understanding of Ubuntu OS architecture is essential.
• Strong documentation skills and ability to work independently or in a team.
• Experience with OS customization/packaging for Ubuntu 18.04+ and deployment in BigFix environments.

Responsibilities

• Administer, maintain and support Linux Ubuntu OS in a domain environment.
• Resolve major incidents and escalations within SLAs and quality standards.
• Perform root cause analysis and provide workarounds; prepare RCA reports.
• Plan changes with implementation, rollback, testing, risk and impact analyses.
• Install hardware/software, maintain service levels, and perform performance tuning.
• Coordinate with vendors and teams to resolve issues and drive service improvements.

Skills

Shell scripting

Ubuntu OS

Scripting languages

Cloud platforms

CI/CD tools

BigFix deployment

OS customization/packaging

ServiceNow

Education

Bachelor's in IT/CS

LPIC-2/3

Tools

Jenkins

GitLab CI

CircleCI

AWS

Azure

Google Cloud

BigFix

ServiceNow

Job description

Contract To Hire(C2H) Role

Shift Timings: 11AM 8PM/ 2PM 11PM

Skillset: Shell & Bash Scripting, Ubuntu OS & Linux app deployment & Packaging

Mandatory Qualifications:

• LPIC-2/3 or equivalent certification will be an added advantage.


• Good understanding of Ubuntu OS architecture is a must.


• Subject Matter Expert(L3) in Ubuntu 18.04 or higher OS versions.


• Experienced in OS customization/application packaging with Ubuntu 18.04 or higher versions.


• Knowledge on Ubuntu OS deployment in a BigFix management environment.


• Expert in Ubuntu OS terminal commands.

EUTS Ubuntu Administrator

Responsibilities

• Administer, maintain and support Linux Ubuntu operating system in a domain environment.


• Resolve major incidents and technical escalations within agreed SLAs and quality.


• Problem Management: Perform root cause analysis for problems and major incidents, provide workarounds to ensure business continuity and prepare RCA reports.


• Change Management: Prepare Implementation plan, rollback plan and test plan, risk and impact analysis for critical or complex changes.


• Install hardware and software, maintain appropriate service levels, performance tuning and firmware upgrades across multiple hardware platforms.


• Perform advance tasks such as performance monitoring, provide recommendations for improvement and implement or oversee implementation of the recommendations.


• Perform system software upgrades including planning scheduling, testing, coordination, and maintaining integrity of operating system environment.


• Harden operating system parameters in line with firms Data security policy, standards or best practices.


• Respond to outages both during normal business hours and after-hours on a need basis (on-call support).


• Documentation, knowledge sharing and training of junior members & L1/L2 engineers.


• Coordinating and interfacing with outside vendors, end users, other department team members, and service providers to resolve issues & drive service improvements.

Qualifications

• B.E/B.Tech in IT/Computer Science or equivalent is required with a minimum of 2-5years of relevant experience.


• LPIC-2/3 or equivalent certification will be an added advantage.


• Good understanding of Ubuntu OS architecture is a must.


• Strong documentation skills are required.


• Ability to both, work independently and with a team.


• Ability to prioritize and work on multiple projects in parallel.


• Strong collaboration skills to work with multiple team members towards development objectives.


• Demonstrate competencies based upon prior projects, sharing methodology and frameworks used.


• Strong problem-solving skills with limited oversight.

Skills

• Understanding of the workstation imaging process and how it is implemented in domain environments.


• Proficiency in Shell Scripting (Bash, KornShell, etc.).


• Experience with other scripting languages such as Python, Perl, or Ruby.


• Experience with cloud platforms such as AWS, Azure, or Google Cloud.


• Hands-on experience with CI/CD tools like Jenkins, GitLab CI, or CircleCI.


• Subject Matter Expert(L3) in Ubuntu 18.04 or higher OS versions.


• Experienced in OS customization/application packaging with Ubuntu 18.04 or higher versions.


• Knowledge on Ubuntu OS deployment in a BigFix management environment.


• Expert in Ubuntu OS terminal commands.


• Knowledge of benchmarking standards for Linux OS with expertise in BIS benchmarking for Ubuntu.


• Hands on experience on ticketing tools like ServiceNow is a must.

Basic understanding of below Technologies:

• BigFix management for endpoints & bare metal OS deployments.


• Linux domain architecture.


• DNS, DHCP, Active Directory, LDAP knowledge.


• Security applications for Linux environment.

Note: Looking for Immediate to 30-Days joiners at most.