TSI Institutional Sales - Bangalore

UltraTech Cement; Karnataka; On-site; INR 300,000 - 550,000; Full time

Job summary

UltraTech Cement in Karnataka invites an experienced sales professional to drive revenue by expanding dealer networks, ensuring timely collections, and promoting cement products across the region. You will coordinate with logistics, respond to customer queries, and implement the zonal marketing plan.

The role requires hands-on field visits, building relationships with retailers and stockists, and gathering market feedback to support senior management.

Responsibilities

• Accountability for sales collection, C-form collection, and Ugai management; monitor and review outstanding amounts.
• Achieve sales targets for white cement and new products; implement zonal marketing plan.
• Gather market feedback; identify new dealers/stockists in underpenetrated areas.
• Promote products and applications; coordinate with CASC team for sampling and promotions.
• Handle initial complaints; visit sites and document issues for resolution.

Job description

Key Result Areas

Supporting Actions (Max 1325 Characters)

KRA1 Accountability: Sales collection, C form collection & Ugai management * Monitoring & reviewing companys & freight outstanding

• Reviewing the ageing of debtors on a daily basis
• Collections of cheques, DD from customers
• Coordination with DIC for ensuring collections in time
• Development & periodic review of critical ugai indicators
• Collection of all the C forms from the parties
• Ensure that the C forms are in proper format with all supporting’s and are dispatched to plant in time
• Collection & submitting Guarantor letters in time.

KRA2 Achieving sales targets

Achieving sales targets of white cement & new products * Ensure frontline implementation of zonal marketing plan

• Process & monitor daily sales figures & coordination with Logistics for supplying the material to the sales area
• Performing systematic market visit schedule activities
• Building rapport with all the customers
• Ensure collation of orders & feeding the same in e-commerce site on web
• To fill in Daily Activity Report & call cycle entries
• Attentively listen to customers problems/issues & apprise the same to area head/state head
• Attending to quality, pricing problems of the retailers/ stockiest & direct customers
• Creating awareness of new products by converting features into benefits & spreading new products awareness through cluster meets & counter meets

KRA3 Gathering market feedback

Provide the feedback & need for appointing new dealers / stockists in unrepresented areas or the areas which are not fully penetrated.

• Providing feedback on weak pockets of sales areas & the reasons thereof
• Closely interact with retailers/retailers staff / stockists to get the first hand market feedback & submitting the same to area head/state head
• Make available the information on competitors promotion activities to area head/state head
• Make available the information on competitors pricing activities to area head/state head & collection of bills as proof for the same

KRA4 Promoting products & applications

To involve CASC team and give detailed requirements of Sampling/ Brand approvals/ Site Training program. Participate in events along with CASC and convert the activity into business.

• To coordinate & provide support to CASC personnel for sampling to be done at micro level.
• Timely distribution of sales promotional material
• Ensuring that all advertisement material (POP material, posters, danglers) are properly displayed and that the visibility of the same is there
• To help direct parties, cement & paint manufacturers by assisting them & providing market trends & add value to their business
• Distribution of gifts & other promotional material to customers in time

KRA5 Initial complaint handling

To attend to the complaints of customers with regard to minor & generic applications & products

• Visiting site to get the actual feel of complaint
• To take the initial account of the nature of complaint
• To handle the complaint as per standard checklist of complaint handling & liaise with insurance company for the damages settlement

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 Accountability: Sales collection, C form collection & Ugai management * Monitoring & reviewing companys & freight outstanding

• Reviewing the ageing of debtors on a daily basis
• Collections of cheques, DD from customers
• Coordination with DIC for ensuring collections in time
• Development & periodic review of critical ugai indicators
• Collection of all the C forms from the parties
• Ensure that the C forms are in proper format with all supporting’s and are dispatched to plant in time
• Collection & submitting Guarantor letters in time.

KRA2 Achieving sales targets

Achieving sales targets of white cement & new products * Ensure frontline implementation of zonal marketing plan

• Process & monitor daily sales figures & coordination with Logistics for supplying the material to the sales area
• Performing systematic market visit schedule activities
• Building rapport with all the customers
• Ensure collation of orders & feeding the same in e-commerce site on web
• To fill in Daily Activity Report & call cycle entries
• Attentively listen to customers problems/issues & apprise the same to area head/state head
• Attending to quality, pricing problems of the retailers/ stockiest & direct customers
• Creating awareness of new products by converting features into benefits & spreading new products awareness through cluster meets & counter meets

KRA3 Gathering market feedback

Provide the feedback & need for appointing new dealers / stockists in unrepresented areas or the areas which are not fully penetrated.

• Providing feedback on weak pockets of sales areas & the reasons thereof
• Closely interact with retailers/retailers staff / stockists to get the first hand market feedback & submitting the same to area head/state head
• Make available the information on competitors promotion activities to area head/state head
• Make available the information on competitors pricing activities to area head/state head & collection of bills as proof for the same

KRA4 Promoting products & applications

To involve CASC team and give detailed requirements of Sampling/ Brand approvals/ Site Training program. Participate in events along with CASC and convert the activity into business.

• To coordinate & provide support to CASC personnel for sampling to be done at micro level.
• Timely distribution of sales promotional material
• Ensuring that all advertisement material (POP material, posters, danglers) are properly displayed and that the visibility of the same is there
• To help direct parties, cement & paint manufacturers by assisting them & providing market trends & add value to their business
• Distribution of gifts & other promotional material to customers in time

KRA5 Initial complaint handling

To attend to the complaints of customers with regard to minor & generic applications & products

• Visiting site to get the actual feel of complaint
• To take the initial account of the nature of complaint
• To handle the complaint as per standard checklist of complaint handling & liaise with insurance company for the damages settlement