Trust & Safety Senior Analyst

8138 Acn Solutions Pvt.Ltd. Company; Hyderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Accenture, a global professional services company, invites applications for a Senior Analyst role in Trust & Safety based in Hyderabad, India. You will lead a 25‑person team, oversee content moderation and responsible AI initiatives, ensuring compliance with client guidelines and evolving policies.

Candidates should have 5–8 years of relevant experience, excellent communication skills, and strong emotional resilience to handle sensitive material. Graduation in any field is acceptable.

Qualifications

• Any Graduation required for eligibility.
• 5–8 years of experience in trust & safety or content moderation.
• Strong resilience, coping skills, and ability to handle sensitive content.

Responsibilities

• Lead a Trust & Safety team of about 25 members.
• Coach and provide performance feedback for career growth.
• Review and classify content per client guidelines; collaborate with AI prompts.
• Stay updated on changing client policies and guidelines.
• Investigate and resolve complex content or AI issues.

Skills

Content moderation

Team leadership

Critical thinking

Communication

Resilience

Education

Any Graduation

Job description

Skill required: User-Generated Content Moderation - Content management Designation: Trust & Safety Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years

About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.
• You will be responsible for leading a team of Trust and Safety resources, inclusive of content moderators and responsible AI practitioners whose role is analyzing and reviewing user profiles, audio, videos, and text-based content andor investigating, escalating andor resolving issues that are reported by users or flagged by the system andor creating prompts to interrogate large language models, evaluating their responses, and contributing to the development of a baseline understanding of responsible AI issues for generative AI.
• Due to the nature of the role, the individuals and you may be exposed to objectionable or disturbing content, flashing lights, or contrasting light and dark patterns.

What are we looking for?

• The Trust & Safety team does meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, you may be directly or inadvertently exposed to, work with, view, or proactively engage with potentially disturbing, objectionable, and sensitive content (e.g., graphic, violent, sexual, or egregious) and may assist the team with thematic prompting, responsible AI issues, governance, policy, consulting work and program management. Therefore, any role supporting Trust and Safety resources needs strong resilience and coping skills.

Roles and Responsibilities:

• Manage the team of Trust & Safety resources, provide coachingfeedback based on the performancecareer growth.
• A Team Leader oversees a team size 25 employees and motivates them to do their job efficiently to have optimum performance in the process. Note- The reported content could be sensitive or of graphic nature.
• Support those who review, classify andor remove, work with, view or engage with content according to client guidelines, using specific tools and channels andor creating prompts to interrogate large language models, evaluating their responses, and contributing to the development of a baseline understanding of responsible AI issues for generative AI
• Understand and remain updated on changing client policies and guidelines
• Investigate, resolve, research, and relay complex content or responsible AI issues to the broader Trust and Safety team
• Strong coping, emotional resilience, and stress-management skills
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
• Strong attention to detail
• Excellent comprehension, communication and
• Comfort synthesizing and analyzing information from multiple streams
• Strong critical thinking and decision making

Any Graduation About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture