Trust & Safety New Associate

8147 ASOL - Hyderabad 5 SEZ Company; Hyderabad; On-site; INR 300,000 - 520,000; Full time

Job summary

Accenture is seeking an Associate for Trust & Safety in Hyderabad. The role involves analyzing user-generated content across text, audio, and video, following client guidelines, and resolving flagged concerns.

You may encounter sensitive material and rotating shifts as part of the assignment. As a global professional services leader, Accenture offers opportunities to work with leading platforms and innovate within digital, cloud, and security domains, empowering value creation for clients and

Qualifications

• Exposure to potentially disturbing, objectionable, and sensitive content.
• Analyses and reviews user profiles, audio, video, and text content.
• Role may require rotational shifts.

Responsibilities

• Solve routine problems largely through precedent and guidelines.
• Review, classify and remove content according to client guidelines using specific tools.
• Stay updated on client policies, responsible AI governance, and industry trends.
• Collaborate with team to develop best practices for content moderation.

Skills

User-Generated Content Moderation

Education

Any Graduation

Job description

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.
• Accenture s Trust and Safety team serves as an important line of defense by helping improve the quality and safety of online content while gaining hands‑on job experience. They often systematically test, evaluate, and challenge AI systems and platforms to improve the integrity, quality and safety of content, including generative AI. You will deliver value to our clients, while making a larger impact on society.
• You will be responsible for analyzing and reviewing user profiles audio videos and text based content and or investigating escalating and or resolving issues that are reported by users or flagged by the system Due to the nature of the role the individual may be exposed to flashing lights or contrasting light and dark patterns

What are we looking for?

• This is meaningful work that helps keep the internet safe and responsible. It may also be challenging at times. In this role you may be directly or inadvertently exposed to, work with, view, or proactively engage with potentially disturbing, objectionable, and sensitive content (eg graphic, violent, sexual, or egregious) and expose AI systems to adversarial scenarios. Therefore, Trust and Safety resources need strong resilience and coping skills. We care for the health and well being of our people and provide the support and resources needed to perform their role responsibilities.

Roles and Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your primary interaction is within your own team and your direct supervisor.
• In this role you will be given detailed instructions on all tasks.
• The decisions that you make impact your own work and are closely supervised.
• You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
• Please note that this role may require you to work in rotational shifts
• Review, classify and or remove, work with, view, or proactively engage with content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines. Stay up to date with industry trends, identified generative AI shortcomings and advancements in content moderation and or responsible AI regulations, governance, policy, and consulting work.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Develop and execute prompt strategies to interrogate large language models on various topics related to responsible AI, including medical advice, legal advice, and other sensitive areas.
• Analyze the model s responses for appropriateness, inappropriateness, refusal to answer, or appending DISCLAIMERS to the response according to client definitions and guidance.
• Collaborate with other team members to create a comprehensive understanding of responsible AI issues based on a model s responses.
• Contribute to the development of best practices and guidelines for content moderation and responsible AI governance and policy.

Any Graduation About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture