Treasury Application Support Analyst

FIS; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary and benefits

Professional development opportunities

Career growth

Job summary

FIS in Pune seeks an experienced Treasury/Payment Application Support professional to provide in-depth AMS client support, monitor the payment lifecycle, and troubleshoot issues across SWIFT and ISO messages.

You will document client issues, support FIS solutions, and ensure quality of product use; 6–8 years in treasury/payments and ability to work in rotating shifts are required. Experience with Remedy/SNOW ticketing and MT3xx/MT9xx messages is desirable.

Qualifications

• 6-8 years of proven Clients Services experience in a Treasury / Banking or Financial environment.
• Ready to work in flexible rotating shifts.
• Understanding of SWIFT confirmations - MT300, MT5XX.
• Understanding of SWIFT Payments MT101, MT202,MT210 and ISO Pain XML messages.
• Understanding of SWIFT MT1xx, MT9xx, MT3xx and ISO XML messages.
• Understanding of Bank statements - MT9XX and CAMT53
• Knowledge of treasury operations , Cash Management, Accounting, Bank Reconciliation, Settlements, Payments.
• Experience with ticketing tool (Remedy, SNOW) around incident management and understanding of application support domain
• Strong client interaction facing role experience

Responsibilities

• Provide in-depth product support to AMS clients by monitoring the payment/statement lifecycle and resolving issues.
• Support FIS solutions and ensure the quality and utilization of FIS products satisfy client needs.
• Recreate, document client issues and troubleshoot problems to support product quality.
• Document SOPs to support daily operations

Skills

Client interaction

Problem solving

Initiative

Team collaboration

MS Office proficiency

Tools

Remedy

SNOW

MS Office

FIS Trax

Quantum

Job description

Treasury/ Payment Application Support - Swift/TRAX/Quantum 6-8 Yrs 24/5 Rotational Shift Pune

About the team

Enhanced Application Managed Services (EAMS) team provides functional support to the FIS products and clients Treasury and Payments business operations.

What you will be doing

• Candidate will provide in-depth product support to AMS clients by monitoring the payment/statement lifecycle and resolving issues raised by clients.


• Support FIS solutions and ensure the quality and utilization of FIS products satisfy client needs.


• Recreate, document client issues and troubleshoot problems to support product quality


• Experience in documenting SOPs to support daily operations

What you bring:

• 6-8 years of proven Clients Services experience in a Treasury / Banking or Financial environment.


• Ready to work in flexible rotating shifts.


• Understanding of SWIFT confirmations - MT300, MT5XX


• Understanding of SWIFT Payments MT101, MT202,MT210 and ISO Pain XML messages


• Understanding of SWIFT MT1xx, MT9xx, MT3xx and ISO XML messages


• Understanding of Bank statements - MT9XX and CAMT53


• Knowledge of treasury operations , Cash Management, Accounting, Bank Reconciliation, Settlements, Payments.


• Experience with ticketing tool (such as Remedy, SNOW) around incident management and understanding of application support domain


• Strong client interaction facing role experience

Skills

• Ability to build, maintain strong client relationships.


• Excellent problem-solving skills.


• Able to take the initiative and work independently or in a team


• Strong desktop computing skills in MS office PowerPoint, Visio and Excel

Nice to have

• Experience in FIS Trax, Quantum applications or any Treasury Management System (TMS) application


• Basic understanding of IT tools and servers


• Understanding of database architecture

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities


• A broad range of professional education and personal development possibilities FIS is your final career step!


• A competitive salary and benefits


• A variety of career development tools, resources and opportunities

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Sourcing Model

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