Travel Sales Consultant- Spanish/ Eng

Assistara; Dadri; On-site; INR 360,000 - 520,000; Full time

Job summary

Assistara in Noida is seeking a Spanish-speaking Travel Sales Consultant with hands-on experience in the US travel industry to join our growing team. You will handle inbound inquiries, advise on flight bookings, hotels, cars, and other travel options while delivering excellent customer service in English and Spanish.

The ideal candidate will have 1+ year of US travel sales experience, strong sales and upselling abilities, and familiarity with GDS platforms like Amadeus, Galileo, or Sabre.

Qualifications

• Minimum 1 year of experience in US Travel Sales.
• Fluency in Spanish and English.
• Experience handling US customers in a travel sales/voice process.
• Strong knowledge of flight bookings and travel processes.
• Experience with Amadeus, Galileo, Sabre or other GDS platforms.

Responsibilities

• Handle inbound travel calls and inquiries from customers in the US market.
• Communicate effectively with customers in Spanish and English.
• Understand customer travel requirements and recommend suitable flight and travel options.
• Handle flight bookings, cancellations, modifications, reissues, and itinerary-related queries.
• Convert customer inquiries into confirmed bookings and achieve sales, revenue, and conversion targets.
• Identify opportunities for upselling and cross-selling travel products and services.
• Handle customer objections effectively and close sales.
• Maintain accurate customer and booking records.
• Provide end-to-end assistance and ensure a high level of customer satisfaction.
• Stay updated with airline policies, fare rules, travel regulations, and industry practices.
• Work closely with the team and management to achieve business targets.

Skills

Spanish language proficiency

English language proficiency

US travel sales experience

Flight bookings knowledge

Tools

Amadeus

Galileo

Sabre

Job description

Travel Sales Consultant - Spanish

Location: Noida, Sector 136 | Work from Office

Location: Noida, Sector 136 | Work from Office

Shift: US Shift / Night Shift

Employment Type: Full-Time

Experience: 1+ Year in US Travel Sales

Language: Spanish - Mandatory

About the Role

We are hiring Spanish-speaking Travel Sales Consultants with hands-on experience in the US Travel Industry to join our growing team in Noida.

The ideal candidate should have strong experience in US travel sales, flight bookings, hotel reservations, car rentals, cruise bookings, customer handling, lead conversion, and upselling.

You will be responsible for handling inbound inquiries from US customers, understanding their travel requirements, recommending suitable travel options, and converting inquiries into successful bookings while delivering an excellent customer experience in English and Spanish.

Key Responsibilities

• Handle inbound travel calls and inquiries from customers in the US market.
• Communicate effectively with customers in Spanish and English.
• Understand customer travel requirements and recommend suitable flight and travel options.
• Handle flight bookings, cancellations, modifications, reissues, and itinerary-related queries.
• Convert customer inquiries into confirmed bookings and achieve sales, revenue, and conversion targets.
• Identify opportunities for upselling and cross-selling travel products and services.
• Handle customer objections effectively and close sales.
• Maintain accurate customer and booking records.
• Provide end-to-end assistance and ensure a high level of customer satisfaction.
• Stay updated with airline policies, fare rules, travel regulations, and industry practices.
• Work closely with the team and management to achieve business targets.

Requirements

• Minimum 1 year of experience in US Travel Sales - Mandatory.
• Fluency in Spanish and English - Mandatory.
• Experience handling US customers in a travel sales/voice process.
• Strong knowledge of flight bookings and travel processes.
• Excellent verbal communication and customer-handling skills.
• Strong sales, negotiation, objection-handling, and closing abilities.
• Experience with Amadeus, Galileo, Sabre, or other GDS platforms will be an added advantage.
• Comfortable working in US shifts/night shifts.
• Candidates who can join immediately or at short notice will be preferred.

What We’re Looking For

We are looking for candidates who are:

Fluent in Spanish & English

Sales-driven and target-oriented

Confident in handling US customers

Strong at objection handling and closing

Good at upselling and cross-selling

Customer-focused and professional

Comfortable working in a fast-paced environment

Experienced in the US Travel Industry

Experience

1+ Year - US Travel Sales (Mandatory)

Language Requirement

Spanish Fluency - Mandatory