Travel Desk Executive

Hospitor M; Ahmedabad District; On-site; INR 203,112 - 243,288; Full time

Benefits offered by this job

Career growth opportunities

Exposure to international travel trends

Supportive team environment

Job summary

Hospitor M in Ahmedabad, India, is looking for a passionate Travel Desk Executive to join their expanding team. This role involves managing travel operations, coordinating with various vendors, and ensuring exceptional customer service. Ideal candidates will possess a strong knowledge of the travel industry, have excellent communication skills, and be proficient in Microsoft Office.

The full-time position offers a dynamic work environment with opportunities for growth and learning, making a significant impact in the travel sector.

Qualifications

• 18 years old or above.
• Passion for Hospitality, Travel and Transportation Industry.
• Excellent command in English and Hindi.

Responsibilities

• Consult with clients on travel plans.
• Manage travel operations to deliver seamless experiences.
• Plan travel itineraries and coordinate visa processes.

Skills

Excellent communication skills

Microsoft Office proficiency

Knowledge of Travelport Galileo GDS

Problem-solving skills

Multitasking abilities

Education

Bachelor's Degree in Travel & Tourism or related field

Tools

Travelport Galileo GDS

Job description

Are you passionate about the Travel Industry? Do you thrive in a dynamic environment where you can learn and grow?

Hospitor Management Private Limited is expanding and we’re looking for enthusiastic Travel Desk Executives to join our Sarkhej Branch in Ahmedabad.

Employment Type: Full-Time

Hospitor Management Private Limited is a prominent management company in the Hospitality (Hotels), Tours & Travel agency and Export-Import industries in India. With over 13+ years of experience, the company specializes in Hotel Asset Management and offers a wide spectrum of expertise in hotels, Tours & Travel agency and Export-Import services. Hospitor Management Pvt. Ltd. is dedicated to maximizing revenue with minimum expenses and providing comprehensive solutions in the Hospitality, Travel & Tourism and Export-Import industries.

Hospitor Management Pvt. Ltd. is expanding its footprint in the travel industry, bringing seamless, customer‑centric travel solutions to clients worldwide. Our Sarkhej Branch in Ahmedabad seeks dynamic and detail‑oriented Travel Desk Executives to join our team and help shape exceptional travel experiences for our customers.

This is a full‑time on‑site role for a Travel Desk Executive located in Ahmedabad. The Travel Desk Executive will play a pivotal dual role: at the forefront of our Travel Agency Department while actively managing essential supply chain logistics.

Travel Operations Responsibilities

• Consult with clients on travel plans and needs
• Manage overall travel operations to deliver seamless travel experiences

Export‑Import Services Coordination

• Warehouse Management
• Inventory Management
• Labour Coordination and Management
• Payment Collection (Securing payments from clients against their shipments through email and phone calls prior to dispatching)

Who can apply: Freshers, Interns and experienced professionals having excellent communication skills.

Salary/month: Up to INR 20,000/-.

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. We offer great benefits with opportunities for growth and learning alongside accomplished leaders.

Responsibilities

• Qualify the customer's needs
• Plan travel itineraries, trip and tour packages
• Coordinate visa applicability processes
• Issue, modify and cancel air tickets
• Issue, modify and cancel railway and bus tickets
• Book hotels and cabs/cars
• Coordinate with airlines, hotels and other vendors
• Coordinate export‑import services
• Negotiate quotations, contracts and sales
• Ensure compliance with company policies and travel regulations
• Stay updated on industry trends, airline policies and travel advisories to provide accurate information to clients
• Address customer inquiries, concerns and complaints in a professional and timely manner
• Maintain strong relationships with travel partners and vendors to negotiate the best deals for customers
• Follow the entire sales cycle

Must Have

• 18 years old or above
• Sound knowledge of Microsoft Office products such as Outlook, Word, Excel, PowerPoint, OneNote, etc.
• Passion for Hospitality, Travel and Transportation Industry
• Excellent written and oral command in English and Hindi languages
• Willingness to explore new avenues within the Travel Agency Business
• Ready to learn and implement new technological advancements
• Ability to work in rotational shifts

Nice to Have

• Hands‑on experience in Travelport Galileo GDS software is a plus
• IATA Certification
• Bachelor's Degree in Travel & Tourism, Hospitality, Business Administration or a related field
• 1–2 years of experience in the travel industry, preferably in travel agency or corporate travel management
• Knowledge of additional languages
• Excellent communication and customer service skills
• Excellent organizational skills
• Ability to multitask, work under pressure and handle last‑minute changes
• Strong negotiation, problem‑solving and decision‑making (analytical) skills
• Highly creative and autonomous
• Sound knowledge of using social media platforms such as LinkedIn, Facebook, Instagram, etc.
• Travel arrangement and travel management skills
• Travel consulting expertise

What's Great in the Job?

• Opportunity to work in a growing and dynamic travel industry
• Exposure to international travel trends and corporate travel management
• Career growth opportunities with professional development programs
• Connected to a friendly and supportive team of experienced professionals
• Smart technological tools in IT infrastructure for usage
• Expand your knowledge of various business industries
• Explore and learn real responsibilities to tackle real challenges in a fast‑evolving company

A full‑time position with an attractive salary package.