Travel Consultant

Gemini Tours & Travels; Mumbai; On-site; INR 300,000 - 480,000; Full time

Job summary

Gemini Tours & Travels in Mumbai is seeking a travel coordinator to handle domestic and international hotel bookings, tailor travel packages, and manage flight tickets, accommodation, and transportation.

You will coordinate with clients, process visa applications, and ensure regulatory compliance while delivering exceptional customer service and contributing to sales targets.

Qualifications

• Strong communication and interpersonal abilities.
• Ability to work under pressure and meet deadlines.
• Excellent organizational skills and attention to detail.

Responsibilities

• Handle domestic and international hotel bookings with precision and accuracy.
• Coordinate with clients to understand travel requirements and provide personalized recommendations.
• Manage travel packages, including flight tickets, accommodation, and transportation.
• Process visa applications and ensure regulatory compliance.
• Provide exceptional customer service before, during, and after trips.
• Collaborate with the team to achieve sales targets and improve customer satisfaction.

Skills

Communication skills

Interpersonal skills

Problem-solving

Attention to detail

Organizational skills

Tools

Excel

Job description

Roles and Responsibility

• Handle domestic and international hotel bookings with precision and accuracy.
• Coordinate with clients to understand their travel requirements and provide personalized recommendations.
• Manage travel packages, including flight tickets, accommodation, and transportation.
• Process visa applications and ensure compliance with regulatory requirements.
• Provide exceptional customer service to clients before, during, and after their trips.
• Collaborate with the team to achieve sales targets and improve overall customer satisfaction.

Job Requirements

• Proficient in Excel with strong analytical and problem-solving skills.
• Experience in handling domestic and international travel arrangements.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail and organizational skills.
• Familiarity with travel industry software and systems is an advantage.

About Company

Gemini Tours & Travels is a leading travel company committed to providing exceptional customer experiences. We offer a dynamic and supportive work environment, with opportunities for growth and development.