Travel Consultant

BCD Travel; Mumbai; On-site; INR 450,000 - 750,000; Full time

Benefits offered by this job

Flexible hours

Growth opportunities

Generous vacation

Wellbeing package

Perks & discounts

Inclusive culture

Job summary

BCD Travel in Mumbai, India seeks a Travel Consultant to join our client-focused team. You will respond to requests, book and confirm travel for current and new clients, and help them travel smart and efficiently.

You will work with Amadeus GDS, navigate travel policies, and keep clients informed about fares, changes, and regulations. We value communication, teamwork, and a commitment to outstanding service.

Qualifications

• Prior travel agent experience.
• Strong knowledge of travel industry policies and processes.
• Advanced Amadeus GDS skills and English communication.

Responsibilities

• Search and confirm travel reservations for clients.
• Advise clients on travel policies and options.
• Handle regulations (DOT, TSA, passports, visas) for bookings.
• Provide fares, exchange costs, and penalties information.
• Suggest improvements in client relationships and processes.
• Keep up-to-date with travel industry knowledge.

Skills

Customer service

English communication

Travel industry knowledge

Tools

Amadeus GDS

Job description

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Travel Consultant

Date: Sep 12, 2026

Location: IN, Mumbai, Office, India, APAC

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Travel Agent

Full time, Mumbai, India

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Travel Agent, you will

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

• Prior travel agent experience
• Working knowledge of the travel industry, policies, procedures, and processes
• Advanced skills in Amadeus GDS
• Strong verbal and written communication skills in English

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].