Travel Consultant

BCD Travel; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Flexible work-life balance

Diverse and inclusive environment

Opportunities for global experiences

Job summary

BCD Travel is seeking a Travel Consultant in Bengaluru, India. In this role, you will communicate with clients to manage their travel needs, ensuring they travel smart and efficiently. Key responsibilities include assisting with travel reservations, adhering to regulations, and providing valuable industry information.

The ideal candidate will have travel agent experience, knowledge of international booking processes, and strong communication skills in English. A supportive and inclusive work environment awaits you at BCD Travel.

Qualifications

• You have travel agent experience.
• You possess skills in the international booking process.
• Relevant skills in GDS Amadeus.

Responsibilities

• Search and confirm travel reservations for customers.
• Provide consultation on client travel policies.
• Fulfill requests regarding necessary regulations.
• Provide industry information such as fares and penalties.
• Suggest process improvements to the client.
• Maintain knowledge of the travel industry.

Skills

Travel agent experience

International booking process skills

GDS Amadeus

Strong verbal communication skills

Strong written communication skills in English

Job description

Travel Consultant

Location: IN, Bangalore, Office (Travel OPS), India, APAC

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Travel Agent

For this role, you should be willing to working in night shifts

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Travel Agent, you will

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

• You have travel agent experience
• You have international booking process skills
• Relevant skills in GDS Amadeus
• Strong verbal and written communication skills in English
• Solid working knowledge of the travel industry, policies, procedures, and processes

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• Opportunities to grow your skillset and career
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].