Transportation Representative, AmazonNowCO, RoW APEX (Fulfillment & Operations)

Amazon; Delhi; On-site; INR 320,000 - 520,000; Full time

Job summary

Amazon is seeking a Transportation Representative for the NOC in Delhi. You will support Transportation Execution across the supply chain, ensuring timely pickups and deliveries, and coordinating with carriers, vendors, and internal teams.

The role involves driving process improvements, escalating issues, and presenting weekly findings. Night shifts, strong Excel skills, and a collaborative, fast-paced mindset are required to succeed.

Qualifications

• Bachelor's degree or 12th pass as stated.
• 12-24 months of work experience.
• Good communication skills and stakeholder liaison ability.
• Proficiency in Excel (pivot tables, VLOOKUP) and data interpretation.

Responsibilities

• Communicate with external carriers, vendors and internal teams to enable smooth flow of information.
• Elevate problems or variances to the right owners and ensure timely resolution.
• Produce weekly findings and variances and present them in reviews.
• Deliver real-time customer experience in a 24/7 operating environment.

Skills

Communication

Teamwork

Night shift

Problem solving

Education

12th pass or Bachelor's degree

Tools

Excel

Job description

Transportation Representative, AmazonNowCO, RoW APEX

Job Description for Transportation Representative – NOC

NOC Overview

NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.

Key job responsibilities

Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.

Responsibilities include, but are not limited to:

• Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
• Must be able to systematically elevate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
• Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
• Providing real-time customer experience by working in 24*7 operating environment.

Basic Qualifications

• - 1)10+2 or Bachelor’s degree
• - - 2)12-24 months of work experience.
• - - 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external stakeholders
• - - 4)Proficiency in Excel (pivot tables, vlookups)
• 5)Demonstrated ability to work in a team in a very dynamic environment
• - - 6) Willing to work in night shift

Preferred Qualifications

• - Graduate with Bachelor’s degree Good logical skills Good communication skills

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.