Transportation Representative, AmazonNowCO, RoW APEX

Amazon Inc.; Hyderabad; On-site; INR 600,000 - 750,000; Full time

Job summary

AmazonNowCO, RoW APEX is seeking a Transportation Representative to ensure efficient flow of information between carriers, hubs, and warehouses and to resolve issues affecting on-time delivery. The role requires coordinating inbound and outbound operations, with a focus on continuous improvement, data-driven decision making, and clear written and verbal communication.

Applicants should have a Bachelor's degree and strong Excel skills, with a preference for advanced degrees related to operations

Qualifications

• Bachelor's degree or equivalent.
• Experience managing and coordinating projects in a fast-paced environment.
• Advanced proficiency with Excel (pivot tables, lookups, etc.).
• Master's degree or equivalent in operations research, applied mathematics, theoretical computer science, or similar, or a Master’s plus Amazon experience.

Responsibilities

• Trans Ops Representative facilitates flow of information between Carriers, Hubs, Warehouses and resolves issues impacting customer experience and business continuity.
• Ideate and drive process improvements across inbound and outbound operations.
• Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
• Prepare weekly findings and variances to goals and present them in review forums.

Skills

Excel proficiency

Education

Bachelor's degree or equivalent

Master's degree or equivalent in operations research/applied mathematics/Theoretical CS

Tools

Excel

Job description

Transportation Representative, AmazonNowCO, RoW APEX

Job Description for Transportation Representative – NOC

NOC Overview

NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.

Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.

Purview of a Trans Ops Representative:

A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.

Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.

Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.

A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.

Key job responsibilities

Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.

Responsibilities include, but are not limited to:

• Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
• Must be able to systematically ...
• Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.

Basic Qualifications

• - Bachelor's degree or equivalent
• - Experience managing and or coordinating projects in a fast pace environment
• - Experience in Excel with advanced proficiency (pivots, lookups, etc.)

Preferred Qualifications

• - Master's degree or equivalent in operations research, applied mathematics, theoretical computer science, or equivalent, or a Master's degree and experience working for Amazon or any Amazon subsidiary or affiliate
• - Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
• - Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: October 1, 2026 (Updated 1 day ago)

Posted: August 21, 2026 (Updated 1 day ago)

Posted: September 28, 2026 (Updated 2 days ago)

Posted: September 24, 2026 (Updated 2 days ago)

Posted: September 28, 2026 (Updated 2 days ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.