Transformation Solutioning Lead

EXL Talent Acquisition Team; Pune District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

EXL Talent Acquisition Team in Pune, India, seeks an Assistant Vice President for Process Excellence & Digital Operations to lead enterprise-wide transformation initiatives across UK P&C Insurance clients. The role focuses on defining transformation strategy, driving operational excellence, scaling digital and automation capabilities, and delivering value through process redesign and innovation.

The AVP will partner with client executives and senior stakeholders, identify strategic

Job description

The Assistant Vice President (AVP) - Process Excellence & Digital Operations will lead enterprise-wide transformation initiatives across multiple UK P&C Insurance clients. The role focuses on defining transformation strategy, driving operational excellence, scaling digital and automation capabilities, and delivering sustainable business value through process redesign, productivity improvement, and innovation. The AVP will partner with client executives and senior stakeholders to identify strategic opportunities, modernize service delivery models, and lead governance forums that accelerate business transformation.

This position requires a strong blend of UK P&C Insurance expertise, Lean Six Sigma leadership, transformation consulting, digital automation knowledge, and commercial acumen. The successful candidate will oversee multiple transformation portfolios, lead high-performing teams, drive continuous improvement culture, and support business growth through solutioning, consulting, and strategic client engagement.