Transaction Sales Associate

IND200 Refinitiv India Private Limited; Mumbai; Presencial; INR 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

London Stock Exchange Group (LSEG) in Mumbai is seeking a client-focused Transaction Sales Associate to strengthen relationships with existing trading clients and drive engagement and revenue growth. You will support day-to-day client requirements and identify opportunities to expand activity across the portfolio.

The role emphasizes relationship management, client services, and commercial acumen with a keen interest in financial markets.

Formación

• Degree or equivalent qualification.
• Experience in Relationship Management, Account Management, Client Services, Sales or Operations.
• Exposure to financial markets, trading or related financial products is preferred.
• A strong client-service mindset combined with commercial awareness.
• Excellent written and verbal communication skills.
• Strong presentation, organisational and stakeholder-management capabilities.
• Analytical approach with good problem-solving skills.
• Self-motivated and proactive, with the ability to work towards commercial and client-retention targets.

Responsabilidades

• Manage and develop relationships with existing trading clients.
• Identify opportunities to increase trading volume, client engagement and revenue across the customer portfolio.
• Work towards defined targets for client retention and account growth.
• Support the onboarding of new clients onto the platform.
• Act as a key point of contact for client queries and provide timely operational updates.
• Proactively communicate new products, services and product enhancements to clients.
• Investigate and resolve client queries, escalating complex issues when required.
• Analyse client activity, usage and behaviour to identify opportunities and potential issues.
• Partner with internal teams to ensure a high-quality and responsive client experience.

Conocimientos

Relationship management

Account management

Client services

Sales

Operations

Financial markets

Commercial awareness

Communication

Presentation

Organizational skills

Stakeholder management

Analytical thinking

Problem solving

Self-motivated

Proactive

Educación

Degree or equivalent

Descripción del empleo

About the Role We are looking for a client-focused Transaction Sales Associate to join our team in Mumbai. This role offers an exciting opportunity to work closely with existing trading clients, build strong relationships and contribute to the growth and retention of our customer portfolio. The successful candidate will combine relationship management, client service and commercial skills with an interest in financial markets. You will serve as a key point of contact for clients, support their day-to-day requirements and proactively identify opportunities to increase engagement, trading activity and customer satisfaction.

Key Responsibilities

• Manage and develop relationships with existing trading clients.
• Identify opportunities to increase trading volume, client engagement and revenue across the customer portfolio.
• Work towards defined targets for client retention and account growth.
• Support the onboarding of new clients onto the platform.
• Act as a key point of contact for client queries and provide timely operational updates.
• Proactively communicate new products, services and product enhancements to clients.
• Investigate and resolve client queries, escalating complex issues when required.
• Analyse client activity, usage and behaviour to identify opportunities and potential issues.
• Partner with internal teams to ensure a high-quality and responsive client experience.

What We're Looking For

• Degree or equivalent qualification.
• Experience in Relationship Management, Account Management, Client Services, Sales or Operations.
• Exposure to financial markets, trading or related financial products is preferred.
• A strong client-service mindset combined with commercial awareness.
• Excellent written and verbal communication skills.
• Strong presentation, organisational and stakeholder-management capabilities.
• Analytical approach with good problem-solving skills.
• Self-motivated and proactive, with the ability to work towards commercial and client-retention targets.

Career Stage: Associate

London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.

Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.