Training Coordinator

JP Energy; Ernakulam; On-site; INR 3,00,000 - 5,00,000; Full time

Job summary

A leading energy consultancy in Ernakulam is seeking a Training Coordinator to manage key client relationships and drive strategic sales. This role involves engaging with warm leads, developing tailored solutions, and collaborating with internal teams to ensure client satisfaction and retention. Ideal candidates are results-driven professionals who thrive in performance-oriented environments.

Qualifications

• Proven ability to engage and retain high-value clients.
• Strong understanding of customer needs and tailored solutions.
• Experience in a performance-oriented sales environment.

Responsibilities

• Engage with warm leads to develop and manage key accounts.
• Collaborate with internal teams to deliver exceptional service.
• Identify upsell and cross-sell opportunities, prepare reports.

Skills

Client relationship management

Strategic sales

Communication skills

Job description

Overview

We are looking for a Training Coordinator to manage and grow relationships with our top clients. If you are passionate about strategic sales, client success, and creating long term value, this is your opportunity to make an impact.

Role Overview

The Training Coordinator is responsible for maintaining and expanding relationships with strategically important clients. This role requires a results driven professional who can develop a deep understanding of customer needs, deliver tailored solutions and ensure long term satisfaction and retention. The Training Coordinator will serve as the primary point of contact for high value clients, working cross functionally with internal teams to drive revenue growth and maximize customer success.

This is a high-ownership role, ideal for individuals who thrive in a performance-oriented environment where effort and outcomes directly influence rewards.

Key Responsibilities

• Engage with 100% warm leads shared by the marketing team; no cold calling required.
• The Training coordinator will take ownership of assigned key accounts and ensure strong long term relationships are maintained.
• You will be responsible for identifying client needs, providing tailored solutions and driving account growth through regular communication and strategic planning.
• You will collaborate with internal teams to deliver exceptional service, monitor account performance and resolve any issues that arise.
• You will also be expected to identify upsell and cross sell opportunities, prepare sales reports and ensure that all client expectations are met or exceeded.