Training & Competency Administration Officer

Air India SATS Airport Services Private Limited (AISATS); Gurugram District; On-site; INR 550,000 - 750,000; Full time

Job summary

Air India SATS Airport Services Private Limited (AISATS) in Gurgaon is seeking a Training & Competency Administration Officer to manage training, competency records, and authorizations for CAR-145 compliant personnel. You will coordinate programs, track certifications, and support audits while ensuring regulatory and company procedures are followed.

The ideal candidate has 2–5 years in training administration or quality administration, with strong Excel and LMS skills for data reporting and

Qualifications

• Bachelor's degree in aviation, engineering, or management with exposure to training domains.
• Experience in training administration and competency management is preferred.
• Knowledge of CAR-145 regulatory requirements is advantageous.
• Ability to manage training records, matrices, and audits.
• Proficiency with LMS, ERP, and document systems.
• Strong data handling and reporting capabilities.

Responsibilities

• Coordinate and administer all training activities within the organization.
• Prepare annual, quarterly, and monthly training schedules.
• Coordinate internal and external training programs and liaise with providers.
• Maintain training calendars and employee training plans.
• Maintain accurate training records and ensure audit readiness.
• Track competency assessments and renewal actions.
• Verify requirements before authorization processing.
• Generate training compliance and status reports.

Skills

Attention to detail

Communication skills

Team coordination

Time management

Customer service orientation

Problem solving

Training record administration

Competency tracking

Authorization control support

Documentation management

Data management & reporting

Regulatory compliance support

Audit preparation

Learning Management Systems

Education

Aviation Management

Aeronautical Engineering

Business Administration

Human Resources

Commerce

Tools

MS Excel

Learning Management Systems (LMS)

ERP systems

Document management software

Job description

About Air India SATS Airport Services Private Limited:

AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. ‘AISATS’ is defined by its people – they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.

Job Title:

Training & Competency Administration Officer

Location:

Gurgaon

Department:

Training & Competency Management

Role Overview:

The Training & Competency Administration Officer is responsible for the administration, coordination, monitoring, and maintenance of training and competency records for personnel working within the CAR-145 approved Maintenance Organization. The role ensures that all regulatory, technical, safety, human factors, continuation training, and competency assessment requirements are effectively tracked and maintained in compliance with DGCA CAR-145 requirements and company procedures.

The position serves as the focal point for training scheduling, competency record maintenance, authorization support, training validity monitoring, and audit readiness.

Key Responsibilities:

A. Training Administration

• Coordinate and administer all training activities within the organization.
• Prepare annual, quarterly, and monthly training schedules.
• Coordinate internal and external training programs.
• Liaise with training providers, instructors, OEMs, and regulatory training organizations.
• Arrange training facilities, materials, logistics, and participant registrations.
• Maintain training calendars and employee training plans.

B. Training Records Management

• Maintain accurate and up-to-date training records for all personnel.
• Ensure proper documentation of:
• Initial Training
• Human Factors Training
• EWIS Training
• Fuel Tank Safety (FTS) Training
• SMS Training
• Aircraft Type Training
• Regulatory Training
• Track training completion status and maintain training databases.
• Ensure records are readily available for audits and inspections.

C. Competency Administration

• Maintain competency assessment records for all certifying staff, support staff, inspectors, and technicians.
• Update and monitor competency matrices.
• Coordinate competency evaluations and practical assessments.
• Track validity periods of competency assessments and initiate renewal actions.
• Support implementation of competency development plans.

D. Authorization Support

• Verify training and competency requirements before authorization processing.
• Support issuance, renewal, extension, suspension, and withdrawal of company authorizations.
• Monitor authorization expiry dates and notify relevant managers.

E. Compliance Monitoring

• Monitor compliance with training and competency requirements established under:
• DGCA CAR-145
• Approved MOE
• Company Training Procedures
• Customer Requirements
• Internal Competency Standards
• Notify management of approaching expiries or compliance gaps.
• Ensure all mandatory training requirements remain current.

F. Audit Support

• Prepare training and competency records during:
• DGCA Audits
• Customer Audits
• Internal Audits
• Third-Party Assessments
• Provide documentary evidence required by auditors.
• Assist in closure of audit findings related to training and competency management.

G. Reporting & Documentation

• Generate training compliance reports.
• Prepare monthly training status summaries.
• Produce competency and authorization status reports for management review.
• Maintain training manuals, attendance records, certificates, and assessment reports.

H. Training Coordination Support

• Coordinate employee nominations for external courses.
• Arrange travel, accommodation, and logistics associated with training activities.
• Track training budgets and expenditures where required.
• Coordinate vendor invoicing and training-related documentation.

Qualifications:

• Bachelor's Degree in:
• Aviation Management
• Aeronautical Engineering
• Business Administration
• Human Resources
• Commerce

Preferred

• Training Administration Experience.
• Learning & Development Experience.

Knowledge Requirements

Strong knowledge of:

• Training Administration Processes
• Competency Management Systems
• Human Factors Training Requirements
• Training Record Retention Requirements
• Aviation Regulatory Compliance
• Learning Management Systems (LMS)

Experience

• 2-5 years of experience in:
• Training Administration
• HR Training Coordination
• Aviation Documentation
• Quality Administration
• Regulatory Compliance Support

Preferred

• Experience in Aviation, Airline, MRO, CAMO, or Engineering organizations.
• Exposure to DGCA CAR-145 training and competency management requirements.
• Experience managing training databases and competency tracking systems.

Personal & Behavioural Characteristics:

• Training Record Administration
• Competency Tracking
• Authorization Control Support
• Documentation Management
• Data Management & Reporting
• Regulatory Compliance Support
• Audit Preparation
• Learning Management Systems
• Attention to Detail
• Communication Skills
• Team Coordination
• Confidentiality & Integrity
• Time Management
• Customer Service Orientation
• Problem Solving

Preferred Candidate Profile

• Aviation professional with experience in training administration, quality administration, or competency management.
• Familiarity with CAR-145 personnel requirements and authorization systems.
• Strong data management and reporting skills.
• Proficiency in MS Excel, Learning Management Systems (LMS), ERP systems, and document management software.
• Excellent organizational and coordination capabilities