Trainer IRC282288

GlobalLogic; India; On-site; INR 600,000 - 1,200,000; Full time

Benefits offered by this job

Culture of caring

Learning and development opportunities

Flexible work arrangements

High-trust organization

Job summary

GlobalLogic is seeking a detail-oriented Technical Trainer to oversee technical training and onboarding initiatives in India. The ideal candidate will organize sessions, monitor participant progress, and improve training quality.

Applicants need a relevant Bachelor's degree and 5+ years experience in training coordination. Strong skills in organization, communication, and data analysis are essential. This role requires effective management of training logistics and program evaluation.

GlobalLogic offers a culture of caring, balancing work with life, and opportunities for personal and professional growth.

Qualifications

• 5+ years of experience with a Bachelor's degree in a relevant field.
• Experience in training coordination or program administration.
• Must have a graduation degree.

Responsibilities

• Plan and schedule technical training sessions.
• Coordinate logistical arrangements for training delivery.
• Manage distribution of training materials.

Skills

Organizational skills

Communication skills

Interpersonal skills

Proficiency in LMS

Data analysis

Instructional design knowledge

Education

Bachelor’s degree in IT, Computer Science, Business Administration, or HR/Training

Provisional Certificate and Consolidated Marks Memo

Tools

MS Office

Virtual Meeting Tools

Job description

GlobalLogic is seeking a detail-oriented and proactive Technical Trainer to plan, organize, and manage technical training and onboarding programs. The ideal candidate will ensure smooth delivery of training sessions, track participant progress, and contribute to continuous improvement initiatives to enhance technical knowledge and operational efficiency.

Requirements

• 5+ Experience with Bachelor’s degree in a relevant field (e.g., IT, Computer Science, Business Administration, or HR/Training).
• Experience in training coordination or program administration, preferably in a technical or IT environment.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in learning management systems (LMS), virtual meeting tools, and MS Office.
• Ability to analyze data and generate actionable insights for training improvement.
• Knowledge of adult learning principles and instructional design.
• Must possess any graduation degree (Must have Provisional Certificate and Consolidated Marks Memo)
• Must be willing to work from office & in rotational shifts (5 Working Days & 2 Week Offs)
• Must be ready to join immediately

Job responsibilities

• Plan and schedule technical training sessions focused on incident ownership, resolution, and communication skills, including room bookings and virtual meeting setup.
• Coordinate logistical arrangements for technical training delivery, ensuring all necessary resources and tools are available.
• Manage distribution of technical training materials and access credentials to participants.
• Oversee logistical aspects of technical onboarding, including system access and introductions to relevant teams.
• Create and manage user accounts on learning platforms relevant to technical training programs, troubleshooting access issues as needed.
• Track participant attendance and progress in training and onboarding programs.
• Gather and analyze training data (participation, feedback, assessment scores) to monitor program effectiveness.
• Generate reports evaluating the impact of training programs on key metrics, such as time to proficiency in incident resolution.
• Analyze feedback and performance data to identify training gaps related to technical incident management and implement targeted interventions.
• Evaluate the effectiveness of technical training programs and recommend improvements to content and delivery.
• Contribute to the development and refinement of internal knowledge bases and training resources based on feedback and evolving organizational needs.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.