Trainee - Crew Controller

Air India Limited; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Air India Limited is seeking a role focused on executing planned pilot crew rosters and ensuring efficient deployment, coordination, and disruption management under the FDTL scheme. The position emphasizes tracking duty time, balancing hours, and maintaining compliant rosters within regulatory and company policies.

The role involves communicating roster changes to pilots, resolving queries promptly, and generating operational reports.

Qualifications

• Bachelor’s degree or equivalent required.
• 1–3 years of crew scheduling experience preferred.
• 3+ years in airline operations, crew scheduling, or related roles in aviation industry required.

Responsibilities

• Execute planned pilot crew roster and ensure efficient deployment and disruption management per FDTL scheme.
• Monitor and track crew duty time to ensure compliance with FDTL regulations.
• Implement scheduling reassignments to prevent exceeding duty limits and balance hours/sectors.
• Notify crew of roster changes and ensure clear, timely communication.
• Maintain legal crew rosters in compliance with regulatory requirements.
• Generate reports on rostering, duty time tracking, and leave management.
• Address crew queries regarding rostering, duty assignments, and entitlements.

Skills

Technical Proficiency

Problem Solving

Decision Making

Communication

Attention to Detail

Proactive Thinking

Resilience

Interpersonal Skills

Conflict Resolution

Education

Bachelor’s Degree or equivalent

Job description

Job Description:

Job Description

A. Job Purpose

Responsible for the execution of the planned pilot crew roster and ensuring efficient deployment, coordination, and disruption management of cockpit crew as per company FDTL scheme.

B. Key Accountabilities

Crew Flight Duty Time limitations Tracking.

• Monitor and track crew duty time in accordance with Flight Time and Flight Duty Periods Limitations (FDTL) regulations to ensure compliance.
• Implement scheduling reassignments as necessary to prevent crew members from exceeding allowable duty limits and assigning equalization of hours / sectors, operations permitting.

Roster Communication and Updates

• Notify crew roster changes, including assignments, shifts, and updates, to pilot crew members in a timely manner.
• Facilitate clear and concise communication channels to ensure all crew members are informed of their duties and responsibilities.
• Address any queries or concerns raised by crew members regarding roster changes or assignments promptly and professionally.

Legal Crew Roster Maintenance

• Compile and maintain legal crew rosters in compliance with regulatory requirements and company policies.

Report Generation and Query Resolution

• Generate various reports related to crew rostering, duty time tracking, leave management, and other operational metrics as required.
• Address queries and provide timely responses to crew members regarding rostering, duty assignments, leave entitlements, and other related matters.

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

C. Skills Required for the role

• Technical Proficiency Strong problem-solving skills
• Decision-Making Skills Strong Communication Skills
• Strong attention to detail Proactive critical thinking
• Technical Proficiency Resilience
• Conflict Resolution Good Interpersonal Skills

D. Key Interfaces

Internal Interfaces

• Pilot Crew Members Direct communication and coordination with pilot crew members to convey roster changes, crew queries, and ensure compliance with duty schedules and regulations.
• Team Lead Full-Service Carrier Pilot Crew Control Reporting to the TL for guidance, support, and alignment with departmental objectives, while also providing updates on operational activities and performance.

E. Educational and Experience Requirements

• Minimum Education Requirement A bachelor’s degree or its Equivalent.
• Minimum Requirement Desired Experience 1-3 years of relevant experience in, crew scheduling
• 3+ years of relevant experience in airline operations, crew scheduling, or related roles within the aviation industry is required.