totHR Solutions Looking for Linux System Administrator at Kochi, Kerala

totHR Solutions; Kochi; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

An established industry player is seeking a dedicated Technical Support Specialist to join their team in Kochi. This role focuses on providing exceptional support for Linux-based systems, ensuring customer satisfaction through effective troubleshooting and communication. You will be responsible for diagnosing technical issues, maintaining network stability, and training end-users on new technologies. If you have a passion for technology and a desire to help others, this opportunity offers a dynamic work environment with growth potential. Join a team that values your contributions and supports your professional development.

Qualifications

• 0-1 year of experience in technical support or related field.
• Strong communication skills and ability to work independently or in a team.

Responsibilities

• Provide technical support for Linux systems, including troubleshooting and installation.
• Maintain computer networks and provide end-user training on new technologies.

Skills

Technical Support

Linux Administration

Communication Skills

Troubleshooting

Network Infrastructure

Education

Bachelor’s Degree

Technical Certification (Linux+, RHCSA, RHCE, RHCA)

CCNA

Tools

Linux

Networking Tools

Job description

Job Responsibilities:

1. Respond to customer inquiries.
2. Provide technical support to end-users via phone, email, chat, or in-person.
3. Provide technical support for Linux-based systems, including installation, configuration, and troubleshooting.
4. Diagnose and resolve technical issues related to hardware, software, and network infrastructure.
5. Maintain and administer computer networks and related computing environments.
6. Conduct remote troubleshooting.
7. Provide end-user training on new technologies and applications as needed.
8. Ensure customer satisfaction.
9. Escalate issues to appropriate teams.
10. Maintain accurate documentation of technical issues and their resolution.
11. Monitor system performance and ensure system stability and security.
12. Periodic server/network maintenance/health report.
13. Maintain and update inventory of computer hardware and software.

Education:

1. Bachelor’s Degree (Preferred).
2. Technical certification including Linux+, RHCSA, RHCE, and RHCA as added advantage.
3. CCNA, RHCE (Preferred).

Requirements:

1. Minimum 0-1 Year of professional experience.
2. Excellent written and oral communication skills in English.
3. Able to communicate technical information and data verbally and in writing for a variety of audiences.
4. Good interpersonal skills, ability to work both independently and in a team environment.

Job Type: Full-time

Salary: ₹8,581.77 – ₹33,229.96 per month

Schedule:

• Day shift
• Night shift
• Rotational shift

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required).

Experience:

• Total work: 1 year (Preferred).