TOOLS ENGINEER L3

codingcircle; Mumbai; On-site; INR 900,000 - 1,400,000; Full time

Job summary

A leading technology services firm based in Mumbai is seeking a mid-level Tools Engineer to deploy and maintain operating systems and troubleshoot issues. The ideal candidate should have 3-5 years of experience with BMC Helix ITSM and possess strong problem-solving skills. This role will involve providing infrastructure solutions and collaborating with other technical colleagues to ensure system integrity and accessibility. Join a firm dedicated to digital transformation and innovation.

Qualifications

• 3-5 years of experience in a relevant role.
• Ability to diagnose complex hardware and software issues.
• Experience with deploying and maintaining operating systems.

Responsibilities

• Deploy new technologies and maintain operating systems.
• Troubleshoot user-reported problems and maintain system security.
• Provide infrastructure solutions based on application needs.
• Collaborate with clients and technical colleagues across functional areas.
• Diagnose and resolve complex hardware, software and connectivity issues.
• Monitor production and support systems, handling low to medium complexity with multiple users.

Skills

BMC Helix ITSM

Troubleshooting

Network maintenance

Job description

Wipro Mumbai Full-time Mid-Level (3–6 yrs) Not Disclose Posted 2 months ago

Job Title:TOOLS ENGINEER L3

State/Province:Maharashtra

Posting Start Date:1/18/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Role Description of Tools Engineer

• Deploy the release of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware.
• Troubleshoot problems as reported by users, supporting Web access and electronic messaging services and maintaining a secure systems environment.
• Provide infrastructure solutions based on application needs and anticipated growth, install new servers and maintain the infrastructure.
• Able to work collaboratively with clients and other technical colleagues. Individuals work across all functional areas.
• Able to diagnose and resolve complex hardware, software and connectivity problems.
• Enhanced knowledge of production monitoring and additional capability, may support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility.

Mandatory Skills: BMC Helix ITSM. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA – as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.