Token Operator Jobs Dehradun 3310 Dehradun Metro Vacancy

Sarkari Naukri; Dehradun; On-site; Full time

Job description

The Kochi Metro has an opening for a Token Operator that provides stability and fulfillment for those exploring jobs within metro transportation. As metro networks broaden across cities at a quick rate, the need rises for skilled ticket procurers, granting work durability and career progression. Additionally, the role involves overseeing passenger flows and addressing any concerns to ensure safe and efficient travel for all. Meanwhile, other token operators may monitor platforms or assist with troubleshooting concerns on train schedules and transfers between lines. Overall, the diverse tasks combine to keep Kochi’s vibrant metro running smoothly for its many daily commuters.

Role and Responsibilities

Token Operator Operators play a vital role in ensuring the smooth functioning of metro stations. Key responsibilities include:

• Issuing and recharging tokens or smart cards for passengers.
• Assisted passengers with ticket-related queries and troubleshooted token-related issues.
• Monitoring the performance of token vending machines and reporting any malfunctions.
• Maintaining accurate records of daily transactions and cash management.
• Providing exceptional customer service to ensure a seamless travel experience for passengers.

This role requires individuals to be attentive, customer-oriented, and capable of handling high-pressure situations during peak hours.

Eligibility Criteria

To be eligible for the Metro Token Operator role, candidates must meet the following requirements:

• Educational Qualification : A minimum qualification of 12th pass (higher secondary education) from a recognized board.
• Age Limit : Candidates must be between 18 to 28 years, with age relaxation applicable for reserved categories.
• Skills : Basic computer knowledge and familiarity with automated systems are preferred.

Selection Process

The selection process typically includes:

• Interview : Evaluating communication and customer service skills.
• Medical Examination : Ensuring physical fitness for the job.