Testing Associate - Financial Services Change Delivery

JP Morgan Services India Pvt Ltd; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

JP Morgan Services India Pvt Ltd is seeking a Testing Associate within the Cross Product Change Services team in Digital Platform Services. You will analyze requirements, define test strategies, develop UAT scenarios, and execute tests across custody, settlements, and asset servicing change programs.

You will document processes, manage risks, track progress, and communicate updates to stakeholders, demonstrating quality leadership in a fast-paced financial services environment.

Qualifications

• Graduate or postgraduate degree in a relevant field
• 5+ years of experience in financial services industry
• Structured problem-solving to break down complex topics
• Ability to manage priorities and meet deadlines
• Clear written and verbal communication for varied audiences
• Organized documentation practices across testing and delivery artifacts

Responsibilities

• Analyze business requirements to confirm scope and test coverage
• Define current/target process flows for tech changes
• Document test strategy, plan, criteria
• Develop UAT scenarios traceable to requirements
• Execute test scenarios and capture results in Jira
• Record defects with steps to reproduce and evidence
• Identify risks and propose mitigation actions
• Track progress and keep stakeholders informed
• Coordinate meetings and deliverables with delivery teams
• Communicate status, risks, blockers to management
• Demonstrate quality leadership through consistent execution

Skills

Domain experience

Problem solving

Stakeholder engagement

Written communication

Education

Graduate or postgraduate degree

Tools

Oracle Analytics Cloud

Oracle BI EE

Visual Analyzer

Oracle BI Publisher

Alteryx

Tableau

Python

SQL/PL/SQL

Job description

Testing Associate Unlock your potential in a change delivery team where you can grow your career while improving how clients and businesses experience digital operations. As a Testing Associate in Cross Product Change Services within Digital Platform Services, you support change programs that enhance digital capabilities across securities services.

Job Responsibilities:

• Analyze business requirements to confirm scope, assumptions, and test coverage needs across custody, settlements, and asset servicing change programs
• Define current and target process flows to document the operational impact of technology and process changes
• Document test strategy, test plan, entry criteria, and exit criteria in line with established team practices
• Develop user acceptance testing scenarios and scripts that are traceable to requirements and control objectives
• Execute agreed test scenarios, capturing results and evidence in Jira
• Record defects and gaps clearly, including steps to reproduce, expected outcomes, and supporting evidence
• Identify delivery risks and issues early, proposing practical mitigation actions to protect timelines and quality outcomes
• Track testing progress, dependencies, and actions through to closure, maintaining transparency for stakeholders
• Coordinate meetings, materials, and minutes to keep delivery teams aligned on decisions and next steps
• Communicate status, risks, and blockers to management and stakeholders with timely, concise updates
• Demonstrate quality leadership through ownership, constructive challenge, and consistent execution standards

Required qualifications, skills, and capabilities:

• Demonstrate functional experience in at least one domain such as payments, custody, trade instruction capture, settlements, asset servicing, cash management, client onboarding, reference data, or fund services
• Hold a graduate or postgraduate degree Evidence 5+ years of experience in the financial services industry
• Apply structured problem-solving skills to break down complex topics, synthesize insights, and recommend practical actions
• Manage priorities independently to deliver tasks to completion under tight deadlines
• Build effective stakeholder partnerships, including engagement with senior leaders and business contacts
• Produce clear written communication and deliver confident verbal communication suited to varied audiences
• Maintain organized documentation practices across testing and delivery artifacts

Preferred qualifications, skills, and capabilities:

• Demonstrate testing experience in change delivery environments supporting operations, product, or technology outcomes
• Apply experience with analytics and automation tools such as Oracle Analytics Cloud, Oracle Business Intelligence Enterprise Edition, Visual Analyzer, Oracle Business Intelligence Publisher, Alteryx, Tableau, Python, SQL, or PL/SQL
• Demonstrate exposure to cloud platforms such as Amazon Web Services or Oracle Cloud Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level Mid Level