Territory Sales Incharge-Bangalore

UltraTech Cement; Karnataka; On-site; INR 600,000 - 900,000; Full time

Job summary

UltraTech Cement in India seeks a proactive Marketing & Sales professional to drive market intelligence, coordinate advertising efforts, and strengthen channel partnerships. The role focuses on training retailers, managing leads, and resolving customer issues while ensuring timely invoicing and payments.

A strong emphasis on cross-functional collaboration is essential for delivering zonal marketing plans and VAP initiatives.

Responsibilities

• Market Intelligence: stay updated with market trends and competitor activities.
• Media and Advertisement Execution: coordinate with agency for frontline implementation of zonal marketing plan, including VAP marketing plan, in respective areas.
• Channel Sale: train retailers on new products & technical aspects; execute visits and manage leads end-to-end.
• Customer Experience and Relationship Management: respond to customer complaints promptly; highlight constraints and ensure timely resolutions.
• Commercial Management and Process Efficiency: coordinate with Commercials team to raise sales invoices and ensure timely payments as per credit terms.

Job description

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 Market Intelligence ?Stay updated with market trends and competitor activities

• Gather market feedback and consumer insights and provide inputs to Area Sales Manager on a regular basis.

KRA2 Media and Advertisement Execution ?Effectively co-ordinate with agency for frontline implementation of zonal marketing plan, including VAP marketing plan, in respective areas.

• Ensure that all advertisement material (POP material, posters, danglers) are properly displayed with higher visibility
• Implement promotional schemes for channel partners & submit the first hand report of the schemes effectiveness to the Area Sa

KRA3 Channel Sale ?Coordinate with CASC personnel for imparting training to retailers on new products & technical aspects of products.

• Execute sales visits to stockists/retailers as per the defined plan and daily update to Area Sales Manager pertaining to sales activities
• Manage Lead end to end and ensure conversion of leads.

KRA4 Customer Experience and Relationship Management ?Respond to customer complaints in a timely manner. If required, visit site to get the actual feel of complaint and ensure prompt resolution of complaints

• Timely highlight any constraints or dependency on other teams to the Area Sales Manager to take necessary action.
• Action and close issues identified through client centricity initiatives
• Ensure timely refund / replacements of damaged goods.

KRA5 Commercial Management and Process Efficiency ?Co-ordinate with Commercials team to raise sales invoice

• Follow up with the customers for timely payment as per credit terms
• Ensure adherence to sales process & system requirements