Territory Manager-Cross Sell (SME Loans)

IDFC FIRST Bank; Coimbatore District; On-site; INR 10,00,000 - 15,00,000; Full time

Job summary

A leading financial institution in Coimbatore is seeking a Territory Manager for Cross Sell (SME Loans). The role includes sourcing loans through market channels, managing a team, and ensuring adherence to policies while providing excellent customer service. Ideal candidates have an MBA or PGDM and over 2 years of relevant experience in LAP or mortgage loans.

Qualifications

• 2+ years of relevant experience in LAP or Mortgage loans.
• Extensive knowledge of retail assets and current market trends.

Responsibilities

• Source and manage channels from the market.
• Ensure quality portfolio by minimizing delinquency.
• Identify market trends and provide high-quality customer service.

Skills

Channel management

Customer service

Market analysis

Process improvement

Education

MBA or PGDM

Graduation: Any

Job description

Overview

Role/ Job Title: Territory Manager - Cross Sell (SME Loans)

Function/ Department: SME Loans

Job Purpose

The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and communicate effectively across different mediums. The role bearer has to make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank.

Roles & Responsibilities

• Sourcing and managing channels from the market and acquiring business from them
• Ensuring quality portfolio by minimizing delinquency and rejection
• Extensive knowledge and understanding of retails assets, products, operations, and current market trends
• Identifying the changing market trends, channel development for acquiring business and provide high quality customer service
• Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service.

Education Qualification

Graduation: Any

Post-graduation: MBA, PGDM

Experience

2+ years of relevant experience in LAP or Mortgage loans