Terminal Business Analyst

Essar Uk Services; Navi Mumbai; Presencial; INR 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

Essar UK Services is seeking a Business Analyst/Functional Analyst with 5+ years of experience to capture and document complex business requirements for oil-terminal operations in Navi Mumbai. You will engage with terminal operators, planners, marine, commercial, finance, engineering, HSSE and IT to understand processes and business needs.

You will lead workshops, document As-Is/To-Be processes, produce BRDs and user stories, ensure traceability, and support SIT/UAT, defect management and

Formación

• 5+ years' experience as a Business Analyst, Systems Analyst or Functional Analyst.
• Strong experience capturing and documenting complex business requirements.
• Experience with process mapping and business process improvement.
• Strong workshop facilitation and stakeholder-management skills.
• Experience supporting enterprise-system implementations.
• Experience with SIT/UAT, defect management and requirements traceability.
• Strong analytical and problem-solving capability.
• Ability to communicate effectively between operational teams and technical specialists.
• Good understanding of data structures, system integrations and reporting.
• Desirable: oil & gas, fuel storage, terminals, petrochemicals, refining, bulk liquids or energy logistics; knowledge of terminal inventory and product movement; experience with Oil Terminal Management System; experience integrating with SCADA, PLC, tank gauging or metering systems; Power BI or similar analytics/reporting platforms.

Responsabilidades

• Engage with terminal operators, planners, marine teams, commercial teams, finance, engineering, HSSE and IT to understand existing processes and business requirements.
• Lead workshops and interviews to capture functional and non-functional requirements.
• Document As-Is and To-Be processes, identifying inefficiencies, control weaknesses and automation opportunities.
• Produce BRDs, functional requirements, user stories, process maps, acceptance criteria and traceability matrices.
• Challenge requirements constructively to distinguish genuine business needs from existing working practices.
• Translate operational requirements into specifications that software vendors, developers and system integrators can implement.
• Maintain requirements traceability from initial business need through configuration, testing and deployment.
• Support SIT/UAT, defect management and requirements traceability, and assist with go-live readiness.

Conocimientos

Business Analysis

Requirements Gathering

Process Mapping

Stakeholder Management

SIT/UAT

Data & Reporting

Educación

Degree or equivalent in Business/Engineering/IS/CS/Supply Chain

Descripción del empleo

Role & responsibilities

• Engage with terminal operators, planners, marine teams, commercial teams, finance, engineering, HSSE and IT to understand existing processes and business requirements.
• Lead workshops and interviews to capture functional and non-functional requirements.
• Document As-Is and To-Be processes, identifying inefficiencies, control weaknesses and automation opportunities.
• Produce Business Requirements Documents (BRDs), functional requirements, user stories, process maps, acceptance criteria and traceability matrices.
• Challenge requirements constructively to distinguish genuine business needs from existing working practices.
• Translate operational requirements into specifications that software vendors, developers and system integrators can implement.
• Maintain requirements traceability from initial business need through configuration, testing and deployment.

Business Understanding

Develop detailed understanding and requirements across:

• Tank inventory and stock management
• Product receipt, storage, transfer and dispatch
• Marine receipt and discharge
• Berth and jetty operations
• Road loading
• Vessel Management System
• Business intelligence/reporting solutions
• Manage Testing
  • Develop test scenarios and test cases from approved business requirements.
  • Coordinate and support System Integration Testing (SIT) and User Acceptance Testing (UAT).
  • Manage requirements defects and work with vendors/IT teams through resolution.
  • Support operational readiness, cutover and go-live.
  • Assist with user training, work instructions and SOP updates.
• Provide structured support through hypercare and transition into BAU.

Preferred candidate profile

Essential

• 5+ years' experience as a Business Analyst, Systems Analyst or Functional Analyst.
• Strong experience capturing and documenting complex business requirements.
• Experience with process mapping and business process improvement.
• Strong workshop facilitation and stakeholder-management skills.
• Experience supporting enterprise-system implementations.
• Experience with SIT/UAT, defect management and requirements traceability.
• Strong analytical and problem-solving capability.
• Ability to communicate effectively between operational teams and technical specialists.
• Good understanding of data structures, system integrations and reporting.

Highly Desirable

• Experience within oil & gas, fuel storage, terminals, petrochemicals, refining, bulk liquids or energy logistics.
• Knowledge of terminal inventory and product movement processes.
• Experience implementing or supporting an Oil Terminal Management System.
• Experience integrating business systems with SCADA, PLC, tank gauging or metering systems.
• Understanding of inventory reconciliation, product gains/losses and mass balance.
• Experience with Power BI or equivalent analytics/reporting platforms.

Qualifications

Preferred

• Degree or equivalent experience in Business, Engineering, Information Systems, Computer Science, Supply Chain or a related discipline.
• Agile/Scrum or project-delivery certification would be beneficial.

Key Competencies

The successful candidate should demonstrate:

• Operational mindset: Understands how systems affect a 24x7 terminal operation.
• Analytical thinking: Can break complex operational processes into clear requirements.
• Process orientation: Connects end-to-end processes rather than analysing systems in isolation.
• Stakeholder management: Comfortable dealing with operators, engineers, finance, commercial teams, senior management and technology suppliers.
• Attention to detail: Particularly important for inventory, movements, interfaces and billing.
• Safety awareness: Recognises that operational changes in an oil terminal can have safety and compliance consequences.
• Commercial awareness: Understands how operational transactions ultimately affect customer service, invoicing, cost and revenue.