Temenos Digital Business Analyst

Orion Innovation; Mumbai; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Orion Innovation in Mumbai/Chennai Ambattur is seeking a seasoned Business Analyst to gather, analyze, and document requirements for Temenos Infinity and Digital Banking implementations, translating them into BRDs, FSDs, and detailed user stories.

You will run requirement elicitation workshops, create future-state processes, review BPMN/DMN flows, and collaborate with cross-functional teams to ensure delivery aligns with business goals and regulatory needs.

Qualifications

• 4+ years of experience as a Business Analyst on Temenos Infinity / Digital Banking or Temenos Transact digital channel implementations.
• Hands-on exposure to digital onboarding/origination journeys and CSR workflows.

Responsibilities

• Gather, analyze, and document business requirements for Temenos Infinity / Digital Banking implementations.
• Facilitate requirement elicitation workshops with business stakeholders.
• Document current and future-state business processes and use cases for CSR journeys and Digital Banking Servicing Micro Apps.
• Collaborate with technical consultants to configure and validate Visualizer-based journeys.
• Define and review BPMN and DMN process flows and task workflows.
• Conduct gap analysis between standard Temenos Infinity functionality and client requirements.
• Prepare BRDs, FSDs, and requirement traceability matrices.
• Translate business requirements into technical inputs for Fabric APIs and Temenos configurations.
• Plan and support UAT, including test case design and defect triage.
• Liaise between stakeholders, technical teams, and project management.

Skills

Business analysis

BRD/FSD writing

User stories

Agile/Scrum

UAT management

Stakeholder management

Tools

Temenos Infinity

Temenos Transact

BPMN/DMN

Fabric Experience APIs

Job description

Location:

Mumbai, Maharashtra/ Chennai Ambattur

Key Responsibilities:

• Gather, analyze, and document business requirements for Temenos Infinity / Digital Banking implementations, translating them into functional specifications and user stories.
• Facilitate requirement elicitation workshops with business stakeholders to define digital origination, onboarding, and servicing journeys.
• Document current and future-state business processes, workflows, and use cases for CSR journeys and Digital Banking Servicing Micro Apps.
• Collaborate with technical consultants to configure and validate Visualizer-based journeys aligned to business requirements.
• Define and review BPMN and DMN process flows and task workflows supporting business operations.
• Conduct gap analysis between standard Temenos Infinity functionality and client-specific requirements, proposing configuration or extensibility options.
• Prepare Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and requirement traceability matrices.
• Translate business requirements into technical inputs for Fabric Experience APIs and Temenos Digital Microservices configurations.
• Plan and support User Acceptance Testing (UAT), including test case design, execution support, and defect triage with business stakeholders.
• Liaise between business stakeholders, technical teams, and project management to ensure requirements are correctly understood and delivered.
• Assist with change impact assessments, training material preparation, and end-user training for Temenos Digital solutions.
• Contribute to solution design discussions, ensuring alignment with business goals, scalability, and regulatory requirements.
• Track, manage, and obtain sign-off on requirement changes throughout the project lifecycle.
• Support pre-sales and solution consulting activities, including RFP responses and solution demonstrations, as required.
• Share domain and functional knowledge, providing guidance and training to internal teams on Temenos Infinity solutions.
• Work closely with cross-functional teams (development, QA, architecture) to deliver robust, business-aligned solutions.

Experience :

• 4+ years of experience as a Business Analyst on Temenos Infinity / Digital Banking or Temenos Transact digital channel implementations.
• Hands-on exposure to digital customer onboarding/origination journeys, CSR workflows, and Fabric
• Experience authoring BRDs/FSDs, user stories, and process flow documentation (BPMN/DMN).
• Familiarity with Agile/Scrum delivery methodologies and UAT management.

Soft Skills:

• Strong analytical, problem-solving, and communication skills.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Excellent requirement elicitation, stakeholder management, and documentation skills.

Certifications :

• Temenos infinity certifications (optional but preferred).