Teller/WD

Hdfc Bank; Kolkata District; On-site; INR 300,000 - 520,000; Full time

Job summary

HDFC Bank is seeking a customer-focused professional for frontline banking roles in Kolkata. The position involves handling deposits, withdrawals, transfers, and payments, along with cash drawer management and customer support.

You will verify identities, prevent fraud, and guide customers through products and services, including ATM and online banking usage. The role emphasizes accuracy, confidentiality, and compliance with bank policies, with opportunities to refer customers to relevant

Responsibilities

• Transaction Processing: Handle deposits, withdrawals, transfers, and loan or utility payments accurately.
• Cash Handling: Count, disburse, and balance cash drawers at the start and end of every shift.
• Customer Service: Greet customers, answer account inquiries, and resolve basic complaints.
• Security and Compliance: Verify customer identities, detect counterfeit money, and follow anti-fraud rules.
• Sales Referrals: Inform customers about bank products like savings.
• Process loan payments, money orders, cashiers checks, and wire transfers.
• Record transactions accurately and balance the cash drawer daily.
• Assist customers with account opening and updates.
• Help customers with ATM usage and online banking navigation.
• Verify customer identity before completing transactions.
• Maintain confidentiality and follow fraud detection procedures.
• Provide information on bank products and recommend services based on customer needs.

Job description

Role & responsibilities

Core Responsibilities

• Transaction Processing: Handle deposits, withdrawals, transfers, and loan or utility payments accurately.
• Cash Handling: Count, disburse, and balance cash drawers at the start and end of every shift.
• Customer Service: Greet customers, answer account inquiries, and resolve basic complaints.
• Security and Compliance: Verify customer identities, detect counterfeit money, and follow anti-fraud rules.
• Sales Referrals: Inform customers about bank products like savings
• Process loan payments, money orders, cashiers checks, and wire transfers.
• Record transactions accurately and balance the cash drawer daily.
• Assist customers with account opening and updates.
• Help customers with ATM usage and online banking navigation.
• Verify customer identity before completing transactions.
• Maintain confidentiality and follow fraud detection procedures.
• Provide information on bank products and recommend services based on customer needs.