Telesales Executive - Noida Sector 62

Tech Earth Global Business Solution Pvt Ltd; Sector 10; On-site; INR 300,000 - 450,000; Full time

Job summary

Tech Earth Global Business Solution Pvt Ltd is seeking a Telesales Executive to drive sales through outbound calls and relationship building. The role focuses on understanding customer needs and delivering effective solutions.

Responsibilities include handling inquiries, meeting targets, and maintaining detailed customer records. Adaptability and a proactive approach are highly valued in a dynamic IT services environment.

Qualifications

• 2–5 years of experience in telesales or a related field.
• Excellent communication skills essential for engaging customers and explaining products.
• Persuasive attitude, goal-oriented mindset, and strong organizational skills are valued.

Responsibilities

• Conduct outbound calls to introduce products and generate interest and leads.
• Manage customer inquiries and provide prompt, accurate information.
• Achieve and exceed sales targets by presenting offerings effectively.
• Maintain customer records and follow-ups in the database to track progress.
• Cross-sell and upsell additional products to existing customers to maximize sales.

Skills

Sales techniques

Communication skills

Persuasive attitude

Goal-oriented

Organizational skills

Education

Graduate

Job description

As a Telesales Executive, you will play a crucial role in driving sales and promoting our products/services through telephone communication. You will be responsible for building relationships with customers, understanding their needs, and providing solutions that meet those needs.

Key Responsibilities

• Conduct outbound calls: You will reach out to potential customers to introduce our products and services, aiming to generate interest and leads.
• Manage customer inquiries: Respond promptly to customer questions and concerns, providing accurate information and ensuring a positive experience.
• Achieve sales targets: Work towards meeting and exceeding individual and team sales goals by effectively presenting our offerings and tailoring your approach to each customer.
• Maintain customer records: Keep detailed records of customer interactions, sales, and follow-ups in our database to track progress and strategies for improvement.
• Cross-sell and upsell: Identify opportunities to promote additional products and services to existing customers to maximize sales potential.

Required Skills and Expectations

Candidates should have 2 to 5 years of experience in telesales or a related field, demonstrating a strong understanding of sales techniques. Excellent communication skills are essential for effectively engaging with customers and explaining products. The ideal candidate should possess a persuasive attitude, be goal-oriented, and have a positive mindset. Strong organizational skills are also necessary to manage customer information and sales data efficiently. A proactive approach to problem-solving and a willingness to learn and adapt in a dynamic environment are highly valued.

• Experience

  2 - 5 Years

• No. of Openings

  20

• Education

  Graduate

• Role

  Telesales Executive

• Industry Type

  IT Services & Consulting

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Noida, Sector 62