Telemarketer

Shanvox Pvt. Ltd.; Chennai District; On-site; INR 180,000 - 300,000; Full time

Job summary

Shanvox Pvt. Ltd. in Chennai is seeking a full-time Telemarketer to generate qualified leads and drive appointment-setting for the sales team. You will make outbound calls, explain Shanvox’s services, and manage customer information in CRM systems.

The role requires strong communication skills, customer service focus, and the ability to work on-site in a high-volume environment. Prior telemarketing or inside sales experience is a plus.

Qualifications

• Strong communication and interpersonal skills for diverse customers.
• Customer service skills to handle inquiries and maintain a positive caller experience.
• Sales skills to identify opportunities, promote services, and support lead conversion.
• Appointment scheduling to coordinate calls and meetings for the sales team.
• Basic computer literacy and familiarity with telecalling or CRM tools.
• Ability to work on-site in Chennai and manage high call volumes professionally.
• Prior experience in telemarketing, inside sales or customer support is advantageous.
• Minimum high school diploma; business/marketing degree is a plus.

Responsibilities

• Make outbound calls to prospective and existing clients.
• Explain Shanvox's services and generate qualified leads.
• Schedule appointments for the sales team and maintain call records.
• Update customer information in internal systems and follow up on leads.

Skills

Communication skills

Customer service

Sales

Appointment scheduling

Basic computer literacy

CRM tools

On-site work readiness

Telemarketing experience

Education

High school diploma

Business/Marketing degree (plus)

Tools

CRM tools

Job description

Company Description

Shanvox Digital Marketing & Web Solutions helps businesses unlock their potential through tailored, data-driven digital strategies. The team delivers measurable results by combining innovative marketing techniques with advanced web and app solutions. Services include digital marketing, web design, app development, creative design, and social media enhancement for startups and established companies alike. Shanvox focuses on long-term success by analyzing each client’s needs, executing customized plans with precision, and continuously optimizing performance. The company is committed to enhancing online visibility and driving sustainable growth for businesses of all sizes.

Role Description

This is a full-time, on-site Telemarketer role based in Chennai. The Telemarketer will make outbound calls to prospective and existing clients, introduce Shanvox’s services, and generate qualified leads. Daily responsibilities include engaging in professional conversations, explaining service offerings, handling basic queries, and scheduling appointments for the sales team. The role involves maintaining call records, updating customer information in internal systems, and following up on leads to support conversions and revenue growth. The Telemarketer will collaborate closely with sales and marketing teams to ensure consistent messaging and a positive customer experience.

Qualifications

• Candidates should possess strong Communication and Interpersonal Skills to engage effectively with diverse customers.
• Candidates should possess Customer Service skills to handle inquiries, address concerns, and maintain a positive caller experience.
• Candidates should possess Sales skills to identify opportunities, promote services, and support lead conversion.
• Candidates should possess Appointment Scheduling skills to coordinate calls, follow-ups, and meetings for the sales team.
• Basic computer literacy and experience with telecalling or CRM tools are beneficial.
• Ability to work on-site in Chennai and manage high call volumes with professionalism.
• Prior experience in telemarketing, inside sales, or customer support is an advantage.
• Minimum high school diploma; a degree in business, marketing, or related fields is a plus.